Account Director - Mandarin Speaking (Global Sporting Event)

Global Sports Jobs Limited; Los Angeles (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

The iLUKA Collective is seeking an experienced Account Director to join its Los Angeles team and support the delivery of a major international hospitality programme. This senior, client-facing contract position will commence in December 2026 or January 2027 and run through November 2028.

You will project manage hospitality programmes, manage budgets, and maintain key client relationships while coordinating with venues, organisers, and internal teams to ensure exceptional guest experiences.

Qualifications

• Fluent in English and Mandarin (required).
• Experience delivering hospitality programmes at major events or Olympics preferred.
• Strong project and account management with complex stakeholder coordination.

Responsibilities

• Project manage the planning and operational delivery of client hospitality programmes.
• Create and effectively manage budgets and timelines.
• Manage key client relationships and stakeholder engagement.
• Coordinate with venue, Organising Committee, and other departments to deliver programme elements.
• Develop guest experience pre-event and onsite to client aims and market knowledge.
• Lead and develop the internal iLUKA team and external consultants.

Skills

English

Mandarin

Project management

Account management

Budget management

Stakeholder management

Client relations

Venue management

Job description

About the Role

The iLUKA Collective is seeking an experienced Account Director to join its Los Angeles team and support the delivery of a major international hospitality programme. The role focuses on creating, building and delivering sporting event projects for clients, predominantly in hospitality programme creation and delivery. This is a senior, client-facing contract position expected to commence in December 2026 or January 2027 and run through until November 2028.

Key Responsibilities

• Project manage the planning and operational delivery of client hospitality programmes.
• Create and effectively manage budgets.
• Manage key client relationships.
• Co-ordinate key stakeholder engagement and their involvement in major events.
• Work with other departments to plan and manage all programme elements, including hotel, ticketing, F&B, transport, premiums, print and production, onsite offices, accreditation and staffing.
• Develop guest experience in line with client aims and local market knowledge pre-event, and actively manage the guest experience onsite.
• Develop and manage project timelines.
• Advise clients on deadlines in a timely manner.
• Develop and manage relationships with venue managers and the Organising Committee.
• Manage an internal iLUKA team, including Programme Managers and external consultants; wider team management may be required depending on the size and scale of the project.
• Continually evaluate work undertaken and seek ways to improve the management of activity on behalf of a client.
• Work with other members of the agency team to maximise supplier relationships both commercially and in excellence of delivery.
• Draw upon case history and industry best practice to deliver excellence in event planning and delivery.
• Contribute to any other aspects of the business as necessary.

Required Experience & Qualifications

• Fluent in English and Mandarin.
• Proven experience delivering hospitality programmes at the Olympic Games or within a comparable major international sporting event environment.
• Proven experience working in sports event management and/or experiential.
• Significant project management experience.
• Strong account management experience.
• Proven ability to manage complex hospitality programmes, multiple stakeholders and demanding delivery timelines.
• Previous evidence of managing senior stakeholders in the public and/or private sector.
• Previous work with International and National Governing Bodies of sport and/or organising committees.
• Sponsorship rights delivery and activation experience.
• Excellent communication, interpersonal and relationship skills.
• Effective resource planning skills.
• Commercial acumen and budget management skills.
• High energy and comfortable working potentially long hours in a demanding but rewarding and friendly environment.
• Flexible, enthusiastic, confident and outgoing.
• Willing to roll up sleeves and get involved.