Account Director II - Enterprise

Lumen Technologies, Inc.; Oregon; Remote; USD 115,000 - 154,000; Full time

Benefits offered by this job

Health benefits

Bonus incentives

Job summary

Lumen Technologies, Inc. is seeking an experienced enterprise sales professional to drive new opportunities and manage strategic accounts. You will present the full product suite, forecast revenue, and collaborate with teams to cross-sell and upsell across a diverse customer base.

The role emphasizes outside-office activity, strong communication, and a proactive approach to reaching and exceeding quotas while maintaining high customer satisfaction.

Qualifications

• 7+ years of industry sales experience.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Strong communication, written and presentation skills, effective at closing.
• Self-motivated, proactive, results-driven with minimal direction.

Responsibilities

• Develops and manages relationships with acquired and/or existing customers to gain strategic positioning and retain revenue.
• Creates action plans to cross-sell and up-sell accounts to increase total spend.
• Identifies, bids on, negotiates, and closes new sales opportunities to meet quotas.
• Provides comprehensive account plans and strategies to win new business.
• Demonstrates knowledge of the company’s entire product suite and communicates it effectively.
• Delivers weekly forecast funnel of identified opportunities to meet quota requirements.
• Provides input to sales management about trends and recommended actions with customers.
• Builds and grows the sales pipeline for future revenue.

Skills

Sales experience

Attention to detail

Time management

Communication skills

Self-motivated

Tools

Salesforce

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.The RoleIdentifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.LocationAllows for Work From Home in WA, CA, AZ, OR or NVRequires at least 50% or more of time conducting sales activities outside of the office.The Main ResponsibilitiesDevelops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.Builds and Grows PipelineWhat We Look For in a CandidateRequires at least 50% or more of time conducting sales activities outside of the office.Basic Qualifications:7+ years of industry sales experience.Minimum skills required to perform in this role.Attention to detail with good organizational capabilities.Ability to prioritize with good time management skills.Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.Preferred Qualifications:Knowledge and understanding of the telecom industry's competitive landscape.Experience with Salesforce.com preferred.CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$109,649 - $146,192 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY$115,133 - $153,507 in these states: CO HI MI MN NC NH NV OR RI$120,617 - $160,812 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WALumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.#LI-Remote#LI-LC3What to Expect NextRequisition #: 343261Life at LumenLife at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.To learn more about Life at Lumen and how we live the Lumen 8, please visit:https://jobs.lumen.com/global/en/life-at-lumenBackground ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.Privacy NoticeLumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:https://jobs.lumen.com/global/en/privacy-noticeDisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.