Account Director

Pacific West Site Services, Inc.; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefit packages

Job summary

SBM Management Services, LP is seeking an Account Director in San Francisco, CA to plan, develop, and implement customer strategies for retention and growth across assigned programs. This role may require travel to client sites and company facilities to execute strategies.

You will work with cross-functional teams, analyze market trends, and present strategic recommendations to executives. A Bachelor’s degree in Business Management and 5–8 years of relevant experience are required; a valid

Qualifications

• Bachelor's degree in Business Management or related field.
• 5-8 years of experience in a similar role or equivalent.
• Valid driver's license may be required.

Responsibilities

• Plan, develop, and implement customer strategies for retention and growth.
• Direct and develop growth and retention for client programs.
• Review research to anticipate competition and market trends for the client.

Skills

Client retention strategy

Growth planning

Cross-functional coordination

Education

Bachelor's degree in Business Management

Job description

Account Director

Compensation: $140,000-$180,000 per year

Job Overview

Plans, develops, and implements customer strategies for the retention of existing business and growth within a specific customer by performing the following duties personally or through subordinate supervisors.

Roles & Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer's attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to, pricing, positioning, and packaging.
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Qualification

• Education and/ or Experience: Bachelor's degree in Business Management, or a related field from a four-year college or university with 5-8 years of experience; or equivalent combination of education and experience.
• Certificates, Licenses, Registrations: May be required to have a valid driver's license.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Benefits

• SBM offers comprehensive benefit packages.
• For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.