Account Director

Neura Market; Northern (KY); Hybrid; USD 105,000 - 115,000; Full time

Job summary

Monks is seeking an Account Director to join our fast-paced team supporting a major tech client. You will partner closely with senior leadership, client marketing partners, and internal teams to guide creative marketing initiatives and ensure on-time, on-budget delivery across channels.

The ideal candidate brings 7+ years of client-side or agency experience, excels at cross-functional collaboration, and demonstrates strong written communication and problem-solving skills.

Qualifications

• 7+ years of experience in a fast-paced client-side or agency marketing team.
• Experience managing clients, ideally high-tech clients.
• Ability to work independently and handle ambiguity.
• Self-starter in a constantly evolving team environment.
• Excellent written communication with attention to detail.
• Experience leading multiple complex projects simultaneously.
• Proficient in English with strong communication.

Responsibilities

• Partner with clients to develop the overall program approach and timeline; drive project management for on-time, on-budget delivery.
• Manage day-to-day communications with client and project teams.
• Write creative briefs and guide design/copy teams; act as point of contact for execution.
• Project manage creative execution across emails, banners, decks, etc.
• Lead creative exploration to produce templates and test formats.
• Liaise with regional teams for global campaigns and localization; traffic final assets.
• Create, update and maintain project documentation; provide regular updates.
• Build and maintain relationships with client teams and internal leads.
• Establish an operational cadence with leadership; lead QBRs and performance reviews.
• Identify and support organic growth opportunities within the client organization.

Skills

Client management

Communication

Project management

Creative briefs

English proficiency

Problem solving

Tools

Google Docs

Google Slides

Google Sheets

PowerPoint

Excel

Job description

About the Role

We are looking for an Account Director to join our high energy team for one of our largest tech clients. As an Account Director you will partner closely with the team’s senior leadership, client marketing partners, and internal marketing teams to support creative marketing initiatives. The ideal candidate is a go-getter who jumps on new opportunities, gets nerdy about what they do, and works quickly and flexibly to get the job done. You will leverage your account and project management expertise to partner with our YouTube clients on creative execution, cross-functional collaboration, and process optimization.

Responsibilities:

• Partner with clients to develop the overall program approach and timeline. Drive overall project management to ensure deliverables are produced on time, on budget, and to clients’ specifications.
• Manage day-to-day communications with the client and project teams, across a variety of product areas.
• Partner with the client leads on writing creative briefs to communicate project requirements for design and copywriting teams; act as point of contact for execution and guide the creative team to deliver creative that maps to overall strategy.

• Project manage creative execution across all key program areas and marketing channels, including emails, in-app banners, presentation decks, etc.
• Lead creative exploration exercises to produce templates, test new creative formats, and promote new product experiences.
• Liaise with regional teams on global scaled campaigns, run projects requiring localization of creative assets, and help traffic final assets.
• Create, update, and maintain project documentation and provide regular updates to client and team members.
• Build and maintain key relationships with client teams and internal discipline leads.
• Establish a rigorous operational cadence in collaboration with leadership and cross-functional stakeholders, leading regular client performance reviews, reporting, and impactful Quarterly Business Reviews (QBRs) that demonstrate ongoing value, drive alignment, and inform future business objectives.
• Identify and support organic growth opportunities within the client organization, helping expand existing projects into broader, longer-term programs.

About You

The essentials:

• 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles
• Experience managing clients, ideally experience working with high-tech clients.
• Demonstrated ability to work independently, run with ambiguity, and thrive with challenges
• Must be a self-starter who can operate in a constantly evolving team environment
• Excellent written communication skills with an extreme attention to detail
• Seasoned at managing multiple complex projects simultaneously
• Knows how to partner with creative teams to meet client needs
• A knack for unraveling complex problems and processes in an easy to understand way
• High energy and go getter attitude; comfortable working autonomously
• Must have excellent problem solving and analysis skills with presentation development skills
• Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment
• Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets
• Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
• Leads with empathy and kindness
• Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
• A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows

Not a must, but a plus:

• Experience managing direct reports
• Passion for YouTube and an understanding of the creator economy
• Experience leveraging AI to optimize processes and projects

#LI-KW1 #LI-Remote

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

This role offers location-based salary ranges. Actual compensation will be based on experience, skills, and location.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

For Tier 1 (New York, San Francisco)

For Tier 2 markets (Los Angeles, San Diego)

For Tier 3 markets (Austin, Denver, Chicago)

For Tier 4 markets (Atlanta, Phoenix)

Tier 1:

$120,000—$140,000 USD

Tier 2:

$110,000—$120,000 USD

Tier 3:

$105,000—$115,000 USD

Tier 4:

$90,000—$105,000 USD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022‑25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020‑24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting‑edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner‑up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us.