Account Director

On Top Strategy, LLC; New York, Northern (NY, KY); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Health and dental benefits

Bi-annual team retreats

Direct access to founders

Growth opportunities

Job summary

On Top Strategy, LLC in New York City is seeking an Account Director to own client strategy, build a high‑performing team, and secure meaningful press coverage for healthcare, biotech, and B2B SaaS clients. You’ll lead senior client relationships, set strategy, manage timelines, and drive growth from day one, with direct access to founders and leadership as the company scales.

With 7–12 years of experience, you’ll shape narratives, pitch top outlets, and craft messaging tools that accelerate

Qualifications

• 7-12 years of PR or communications experience in healthcare, biotech, or B2B SaaS.
• Proven track record landing coverage in top-tier and trade publications.
• Experience building media strategies for product launches, funding announcements, and milestones.
• Experience leading a team of 5+ with clear processes and playbooks.

Responsibilities

• Develop and own holistic PR and communications strategies per client goals and stage.
• Advise on positioning, narrative, and media approach for accounts.
• Translate business objectives into actionable comms plans across media and content.
• Lead media pitching across healthcare, business, startup, and trade pubs.
• Draft pitches, press releases, and media briefs that earn coverage.
• Manage client relationships and lead senior client calls.
• Onboard and develop a team of junior and mid-level professionals.
• Set performance expectations and build a culture of accountability.
• Write and edit content from short-form social posts to thought leadership.

Skills

Communications experience

Media pitching

Team leadership

Strong writing

Client management

Healthcare/biotech knowledge

Job description

On Top Strategy is a growing communications and PR company that partners with high-growth startups and established companies across healthcare, biotech, and AI enterprises. We work directly with founders and leadership teams to help them share their stories, build their brands, and connect with the right audiences.

We’re looking for an Account Director based in New York City who can own client strategy, lead and build a high-performing team, secure meaningful press coverage, and serve as a trusted partner to founders and senior executives. This role is for someone with 7-12 years of experience, preferably with a background in healthcare, biotech, or B2B SaaS communications, who thrives in a fast-paced, entrepreneurial environment and is ready to take full ownership of accounts and team outcomes.

What You’ll Do

• Develop and own holistic PR and communications strategies tailored to each client’s goals and stage.
• Serve as the senior strategic voice on accounts, advising clients on positioning, narrative, and media approach.
• Translate business objectives into actionable communications plans across media, content, and executive visibility.
• Identify and capitalize on timely opportunities across industry news cycles and market moments.

Media Relations

• Lead and execute media pitching across healthcare, business, startup, and trade publications.
• Draft compelling pitches, press releases, and media briefs that earn coverage.
• Identify and cultivate relationships with key reporters, editors, and analysts across target verticals.
• Maintain and grow an active media network, bringing existing relationships to the table from day one.
• Track coverage, analyze results, and continuously refine strategy based on performance.

Client Interaction

• Serve as the primary senior contact for a portfolio of clients, owning the relationship from day one.
• Lead client calls, set agendas, manage timelines, and ensure consistent follow-through on all deliverables.
• Be responsive and available, including during off‑hours when client needs arise.
• Proactively identify opportunities to expand scope and deepen the strategic value of each engagement.

Team Buildout & Management

• Identify hiring needs as the company grows and help source the best candidates to fill them.
• Onboard, manage, and develop a team of junior and mid‑level communications professionals.
• Build clear playbooks and processes that maximize team effectiveness, quality, and speed.
• Set performance expectations and create a culture of accountability and continuous improvement.

Writing

• Write and edit across formats from short‑form LinkedIn posts to long‑form executive bylines, blogs, and thought leadership.
• Develop messaging frameworks, narrative positioning, and communications toolkits for clients.
• Ensure all written content reflects each client’s voice with authenticity and precision.
• Maintain a high bar for quality, speed, and originality across everything that goes out the door.

What We’re Looking For

Must Have

• 7-12 years of communications or PR experience, with a clear track record in healthcare, biotech, or B2B SaaS.
• Proven ability to pitch and land coverage in top‑tier and trade publications with examples.
• Experience developing unique media strategies for product launches, funding announcements, and major milestones.
• Experience managing a team of 5+ people, with clear processes and playbooks to show for it.
• Exceptional writing skills across short‑form social content and long‑form editorial with examples.
• Strong client relationship skills, comfortable leading high‑stakes conversations and managing senior executives.

Nice to Have

• Experience supporting client IPOs, large acquisitions, or other high‑profile transactions.
• Existing relationships with healthcare, biotech, and B2B SaaS reporters, analysts, and conference organizers.
• Connections with top‑tier VCs and PE firms across healthcare and B2B SaaS.
• Track record of delivering high‑quality work at high velocity without dropping the ball.

Culture Non‑Negotiables

• Speed: At OTS, speed matters as much as (if not more than) quality. Speed of execution is our moat. In a world where things change faster than ever with AI, a perfectly completed task delivered late is useless.
• Rigorous Ownership: Personal accountability for your work and performance is critical to your growth at OTS. Own your mistakes, learn from them, and build a process to ensure they don’t happen again. Growth at OTS is not determined by seniority – it’s driven by merit and velocity of progress. Take on more responsibility and accountability than your role requires, and you will be promoted faster than you ever expected.
• On Top of Things: Every OTS team member should demonstrate, with every action, that they went above and beyond for each client we represent and each friend of our team, to deliver the best possible service and experience.

Why This Role?

As Account Director, you’ll be a load‑bearing part of how On Top Strategy operates and grows. You’ll own client strategy, manage a team, and help shape the company’s processes as we scale. You’ll work directly with some founders and senior leaders at some of the most prominent companies in healthcare, biotech, and B2B SaaS, and you’ll have a clear path to grow alongside the company.

If you’re a sharp strategist who loves earning coverage, building teams, and running client relationships at a senior level, we’d love to connect.

What We Offer

• Competitive salary commensurate with experience ($130-180K)
• Performance bonus tied to client retention and business development
• Health and dental benefits
• Bi‑annual team retreats (one international), quarterly events, and monthly team lunches
• Real ownership over accounts and team from day one
• Direct access to founders and leadership
• A clear path to grow with the company as we scale