Account Director

Klick; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Klick in New York is seeking an Account Director to manage client relationships and oversee program delivery in the life sciences sector. The ideal candidate will have over 6 years of experience in client services, including 2 years in pharmaceutical advertising, and be adept at leading high-stakes projects.

This role involves collaborating with cross-functional teams and using strategic insights to ensure successful brand outcomes. The position also offers a base salary ranging between USD $120,000 and $150,000, depending on qualifications.

Qualifications

• 6+ years of experience in client services within the advertising industry.
• 2+ years of pharmaceutical or healthcare advertising experience.
• Proven record of managing $2-3M business portfolios.

Responsibilities

• Lead project execution and ensure compliance.
• Manage project budgets, timelines, and deliverables.
• Collaborate with teams for effective program launches.

Skills

Client services experience

Pharmaceutical advertising experience

Relationship management

Leading client meetings

AI integration

Education

University degree

MBA

Job description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Client Services Craft
Our Client Services craft partners with clients to guide strategic thinking, build trusted relationships, and ensure outstanding delivery across life sciences brands. The team bridges strategy, creativity, and execution to deliver meaningful impact through collaboration, operational excellence, and a deep understanding of client needs.

Job Description

The Account Director plays a key leadership role in managing client relationships, overseeing program delivery, and ensuring excellence across every touchpoint. This role brings strategic thinking, operational discipline, and a strong understanding of the healthcare landscape to guide both clients and internal teams. The Account Director helps shape brand direction, ensures smooth execution, and drives opportunities for value and growth.

What You’ll Do:

• Lead and support precise project execution while ensuring process alignment and regulatory compliance
• Manage timelines, anticipate barriers, and consistently deliver high-quality work that exceeds expectations
• Oversee and guide project budgets, forecasts, and scopes in partnership with project management
• Collaborate with cross-functional teams to deliver launch and in-market programs
• Contribute strategic insights that inform account plans and elevate client outcomes

Qualifications

Required:

• 6+ years of client services experience in the advertising industry
• 2+ years of pharmaceutical or healthcare advertising experience
• Experience managing $2–3M in business across brands or portfolios
• Strong experience building relationships at the Product Manager and Associate Director level
• Proven ability to lead client meetings, coordinate briefs, and communicate feedback clearly
• Full understanding of pharma/healthcare marketing communications and regulatory considerations
• Experience supporting HCP-focused initiatives
• Experience contributing to brand planning and launch preparation
• Ability to translate client changes into clear internal direction
• Comfort reviewing and developing scopes of work with project management
• Comfort and enthusiasm for integrating AI into workflows
• University degree required; MBA a plus

Additional Information

#LI-AS1 #LI-Hybrid

The base salary range for this position is between USD $120,000 to $150,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, we will work with you to meet accessibility needs and ensure you have a positive experience.

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