Account Director

Modern Climate; Minneapolis (MN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Inclusive culture

Career growth opportunities

Team of industry-leading colleagues

Supportive team environment

Job summary

Modern Climate, a full-service marketing company, seeks an Account Director in Minneapolis to partner with clients, understand their business and customers, and drive strategy across campaigns. You will build lasting relationships, guide projects, and lead RFPs and annual revenue planning, while mentoring account and project managers.

You will coordinate marketing communications plans, ensure on-budget execution, and manage client expectations through regular meetings and progress updates.

Qualifications

• 7-10 years of experience in account management/client services.
• Background in leading strategy development for brands across industries.
• Experience with managing direct reports.
• Experience with leading complex marketing projects.

Responsibilities

• Be the client’s marketing partner and demonstrate a complete understanding of their business and customers.
• Build and maintain positive, lasting client relationships. Anticipate their needs to keep Modern Climate in the position of leading rather than following.
• Guide clients throughout their work with Modern Climate to ensure they are aware of the value of the various steps and corresponding outcomes.
• Lead the RFP process when called upon, driving development of the proposal and final scope of work.
• Lead the development and implementation of marketing communications plans – supervising, coordinating and ensuring the on-strategy, on-budget and orderly workflow from initiation through execution.
• Make sure all team members have the necessary information to effectively and efficiently develop great work.
• Oversee the preparation and facilitation of client meetings. Ensure the appropriate team members are involved and client expectations are managed.
• Conduct regular meetings with clients and relevant team members to manage workload, provide business updates and track progress.
• Establish annual billing and revenue goals for each client, tracking progress on a quarterly basis.
• Lead the development, and oversee the implementation, of an annual development plan for your clients.
• Proactively initiate discussion, and address any anticipated variance from, annual revenue goals. Identify and seize opportunities to expand client relationships.
• Author or lead the development of all creative briefs in conjunction with the Strategy Director and if applicable the Creative Director.
• Assure compliance with all legal procedures, particularly advertising claims substantiation and handling of unsolicited ideas.
• Assure that proprietary information is handled with utmost confidentiality.
• Be a role model for the company and encourage/demonstrate brand passion and “be better every day” mindset.
• Uphold and demonstrate our core values.
• Mentor direct reports including Account Managers and Project Managers.

Skills

Client relationship management

Strategic thinking

Communications

Team leadership

Budget management

Job description

As our name suggests, we’re a full-service marketing company with a decidedly modern twist. We merge fresh thinking and creativity with the latest technology and demand generation strategies to help our clients stand up and stand out in today’s radically shifting, hyper-competitive, maze-like marketing ecosystem. We take a digital-first, data-driven approach to everything we do. Meaningfully connecting brands to people and diligently measuring and optimizing our efforts every step of the way. It’s how we move our clients boldly forward in a world of change. Modern Climate. Marketers for the modern world.

Account Director

Core Responsibilities

• Be the client’s marketing partner and demonstrate a complete understanding of their business and customers.
• Build and maintain positive, lasting client relationships. Anticipate their needs to keep Modern Climate in the position of leading rather than following.
• Guide clients throughout their work with Modern Climate to ensure they are aware of the value of the various steps and corresponding outcomes. Establish clear direction and assure that approved decisions/actions are documented, communicated and implemented.
• Lead the RFP process when called upon, driving development of the proposal and final scope of work.
• Lead the development and implementation of marketing communications plans – supervising, coordinating and ensuring the on-strategy, on-budget and orderly workflow from initiation through execution.
• Make sure all team members have the necessary information to effectively and efficiently develop great work. Make sure key success metrics are in place.
• Oversee the preparation and facilitation of client meetings. Ensure the appropriate team members are involved and client expectations are managed.
• Conduct regular meetings with clients and relevant team members to manage workload, provide business updates and track progress.
• Establish annual billing and revenue goals for each client, tracking progress on a quarterly basis.
• Lead the development, and oversee the implementation, of an annual development plan for your clients.
• Proactively initiate discussion, and address any anticipated variance from, annual revenue goals. Identify and seize opportunities to expand client relationships.
• Author or lead the development of all creative briefs in conjunction with the Strategy Director and if applicable the Creative Director.
• Assure compliance with all legal procedures, particularly advertising claims substantiation and handling of unsolicited ideas. Assure that proprietary information is handled with utmost confidentiality.
• Be a role model for the company and encourage/demonstrate brand passion and “be better every day” mindset. Uphold and demonstrate our core values.
• Mentor direct reports including Account Managers and Project Managers.

Qualifications

• 7-10 years of relevant experience in account management/client services
• Background in leading strategy development for brands within a variety of industries
• Experience with technical projects is desired
• Experience with managing direct reports

Professional Skills

• Great attention to detail
• Excellent written and verbal communication skills
• Ability to communicate effectively and persuasively to both internal and external audiences
• Ability to lead and work collaboratively with multi-disciplinary teams
• Ability to manage multiple clients/assignments in a fast-paced environment
• Ability to manage budgets
• Proficiency with Microsoft Office software (Excel, PowerPoint, Word)

Modern Climate Offers:

• An inclusive, vibrant and welcoming culture
• Challenging and unique opportunities that will elevate your career growth
• A team of industry-leading colleagues to grow alongside
• A genuine team environment (you’ll support and be supported by others)