Account Director

Bakery Agency; Austin (TX); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

401k with employer matching

Open PTO policy

Work From Anywhere (WFA)

Parental leave (12–13 weeks)

Pet-friendly office

Yearly creative stipend

Snacks and meals

No Time Tracking

Job summary

Bakery Agency is looking for an Account Director in Austin to lead integrated client work across creative, strategy, production and project management. You will guide a multidisciplinary team and deliver bold, culture-driven work in a hands-on leadership role.

The ideal candidate brings resourcefulness, initiative, and a track record of growing client business while navigating a fast-moving creative environment. This role partners across Bakery, KEN Media and Supernatural Production.

Qualifications

• 7+ years of client services experience in leading agencies.
• Proven track record of developing and executing integrated marketing campaigns.
• Experience building profitable, long-term client relationships.
• Ability to coordinate across strategy, data, creative, design and production.
• Strong skills in briefing and directing creative teams.

Responsibilities

• Lead the creative process from briefing to execution across client deliverables.
• Build and maintain relationships with clients and team leaders.
• Assist clients on project brief development and communication to teams.
• Set and manage client expectations and ensure high-quality delivery.
• Develop and manage project scope, budget and schedules.
• Motivate and support teams across data, strategy, design, creative and technology.
• Identify resources and allocate skilled personnel to projects.
• Deliver timely project reports and schedule meetings.
• Maintain project documentation and best practices for risk management.
• Track and report on project efficiency, finances and performance weekly.

Skills

Leadership

Client management

Project management

Communication

Strategic thinking

Team mentorship

Cross-functional collaboration

Budgeting

Time management

Portfolio presentation

Tools

Microsoft Office

Slack

Trello

Smartsheet

Job description

Bakery is looking for an Account Director to lead integrated client work across creative, strategy, production, and project management. You’ll be the day-to-day business lead for important clients, guiding a multidisciplinary team and ensuring the delivery of bold, culture-driven, high-quality work. This is a hands-on leadership role that requires both strategic oversight and a willingness to get into the details when needed.

The ideal candidate is a proven business partner who brings resourcefulness, clarity, and initiative to a fast-moving, creative environment. You’re comfortable managing multiple priorities, navigating complex challenges, and collaborating across internal and client teams. You know how to motivate and mentor others, push work forward, and deepen relationships over time.

You’ll lead an integrated team within Bakery and, at times, work closely with our sister companies—KEN Media and Supernatural Production—as well as external partners. Success in this role means more than just keeping things on track. It means growing the business, elevating the work, and helping the client become the best version of themselves.

• This role is on-site 3-4 days a week. Applicants must be legally authorized to work in the United States. We are not able to sponsor visas at this time

About Us

Bakery is an independent creative and culture agency designed to ignite people’s obsession in great products. From our headquarters in Austin, TX, we work with highly ambitious brands like Johnnie Walker, Nike, Shiner Beer and Tree Hut to infuse cultural value and drive desire at every interaction point, increasing their fandom and helping them make things people want. Bakery is a 2022, 2024 and 2025 AdAge Small Agency of the Year.

Primary Responsibilities

• Lead the creative process from briefing to execution across multiple client deliverables
• Build and maintain relationships with clients and our team leaders
• Assist clients on project brief development and communicating needs correctly to our strategy, creative, and production teams.
• Effectively set and manage client expectations, ensure delivery of the highest quality product and service, as well as solicit and act on client feedback
• Develop and manage project scope, budget and schedules. Attention to detail and ability to project manage across work streams and teams
• Ability to motivate, support and understand your teams. You must be able to work with people across data, strategy, design, creative and technology
• Identify resource requirements, necessary skill sets and team allocation to each project
• Deliver timely project reports and organize necessary meetings
• Direct and maintain strict project documentation
• Improve and implement best practice techniques for managing risks, issues and conflict resolution
• Track and report project efficiency, finances and general performance on a weekly basis

Requirements

• 7+ years of client services experience in leading agencies
• Track record of successfully developing and executing integrated marketing campaigns for Automotive brands, Spirits brands and/ or Apparel brands, with a focus on driving business results
• Experience in building profitable, mutually beneficial, long-term client relationships
• Demonstrated ability to execute large-scale programs, with experience communicating effectively with skilled strategy, data, creative, design, and production professionals
• Mastery writing creative/ campaign briefs and give strong direction to creative teams
• Expert knowledge of production cycles for video, audio, photography, on-premise
• Demonstrated organizational skills and rigorous attention to detail
• Ability to manage a project from start to finish as well as oversee general production of multiple projects at one time. Strong project management is a must
• Proven ability to collaborate, promote communication, and inspire teamwork between a group of multidisciplinary people
• Excellent knowledge of budgeting, resource scheduling, and time management in relation to a project
• Working experience with Microsoft Office, Slack, Trello and Smartsheet
• An intense drive to "get things done", making innovative ideas come to life without having the perfect guidebook on how to do it
• Impeccable communication and presentation skills with the ability to present to clients and internal stakeholders
• Extra consideration given to candidates that submit a portfolio of past work

Benefits

• Competitive insurance coverage, inclusive of medical, dental, and vision
• 401k Retirement with 3% employer matching
• Open PTO Policy
• 2 weeks Work From Anywhere (WFA)
• 13 weeks paid Maternity and Paternity leave
• Pet-Friendly Office
• Yearly Creative Stipend
• Snacks, Meals and Drinks
• No Time Tracking!