Account Development Specialist, End-User

Phoenix Contact USA; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k matching

Bonus plan

Generous time off package

Paid maternity leave

Paid paternity leave

Life insurance

Short & long-term disability assistance

Job summary

Phoenix Contact USA is seeking an Account Development Specialist to drive sales to new and existing customers through effective outreach and relationship building. This role is critical in meeting sales quotas and ensuring customer satisfaction while collaborating with engineering teams.

The ideal candidate will have sales experience in electronics and a technical background, coupled with strong communication skills. Generous benefits include medical coverage, 401k matching, and paid parental leave among others.

Qualifications

• 1 to 3 years minimum sales experience in electronics or industrial automation.
• Experience working with distributions preferred.
• Self-motivated with the ability to learn and adapt quickly.

Responsibilities

• Meet or exceed territory sales quotas.
• Generate leads through cold calls and emails.
• Track and report on business development activities.

Skills

Sales skills

Customer relationship management

Technical knowledge

Communication skills

Education

Technical discipline preferred

Tools

CRM systems

Job description

As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and regionally based Engineering firms who could benefit from our products or services. This role is ideal for someone who thrives on direct outreach, enjoys helping people solve problems, and wants to build foundational sales skills in a fast-paced environment. This role is responsible for driving sales of all relevant end-user-focused products by combining a blend of technical knowledge, strategic thinking, and exceptional communication skills. The Account Development Specialist works closely with our Channel and Field Application Engineering teams to ensure customer satisfaction and achieve sales targets. This role plays a pivotal part in the development of accounts, with the goal of crossing a threshold to where developed accounts are then assigned to Sales Engineers. This position is an individual contributor role and does not include formal people management responsibilities.

Responsibilities

• Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Generate leads through cold calls, emails, and networking events.
• Support the preparation of proposals, presentations, and sales materials
• Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
• Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written.
• Track and report on business development activities and performance metrics.
• Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers.
• Focus on the customer by averaging a minimum of 20 sales calls per week
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
• Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
• Demonstrate technical competence on all products/solutions within the area of focus.
• Provide forecasts and reports to RSM as required.
• Independently and/or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned distributor locations.
• Deliver presentations and hands‑on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
• Develop and maintain a working knowledge on all Phoenix Contact products/solutions.
• Qualify and follow up on all leads within the assigned territory.
• Follow up on all quotations within the assigned territory for the given account portfolio.
• Other duties as assigned.

Qualifications

• Technical discipline preferred and/or equivalent experience.
• 1 to 3 years minimum sales experience in the electronics or industrial automation & controls marketplace.
• Experience working with distribution preferred.
• Comfortable making cold calls and sending outreach emails.
• Self‑motivated with the ability to learn and adapt quickly.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs.
• Must be able to travel overnight 35‑40% or as dictated by assigned territory.
• Comply with company dress code guidelines.
• Punctuality is required.

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long‑term disability, assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.