Account Development Specialist, End-User

Phoenix Contact; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k matching

Bonus plan

Job summary

Phoenix Contact is seeking an Account Development Specialist (End-User) to engage with end-user customers and regional engineering firms in Ohio, Kentucky, and Western Tennessee. You will drive sales with a blend of technical knowledge and communication while collaborating with Channel and Field Application Engineering teams.

The role focuses on building customer relationships, generating leads, and delivering presentations to promote Phoenix Contact products and solutions.

Qualifications

• 1 to 3 years minimum sales experience in electronics or industrial automation & controls marketplace.
• Experience working with distribution preferred.
• Comfortable making cold calls and sending outreach emails.

Responsibilities

• Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales.
• Generate leads through cold calls, emails, and networking events.
• Support the preparation of proposals, presentations, and sales materials
• Maintain and update CRM systems with accurate client information.
• Track and report on business development activities and performance metrics.

Skills

BASE selling

Lead generation

CRM proficiency

Presentation skills

Education

Bachelor's degree in technical field or business

Tools

CRM software

PowerPoint

Excel

Job description

Account Development Specialist, End-User

Columbus, Ohio

Job Summary

As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and regionally based Engineering firms who could benefit from our products or services. This role is ideal for someone who thrives on direct outreach, enjoys helping people solve problems, and wants to build foundational sales skills in a fast-paced environment. This role is responsible for driving sales of all relevant end-user-focused products by combining a blend of technical knowledge, strategic thinking, and exceptional communication skills. The Account Development Specialist works closely with our Channel and Field Application Engineering teams to ensure customer satisfaction and achieve sales targets. This role plays a pivotal part in the development of accounts, with the goal of crossing a threshold to where developed accounts are then assigned to Sales Engineers. This position is an individual contributor role and does not include formal people management responsibilities.

This is a regional role responsible for Ohio, Kentucky and Western Tennessee.

Responsibilities

• Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Generate leads through cold calls, emails, and networking events.
• Support the preparation of proposals, presentations, and sales materials
• Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
• Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written.
• Track and report on business development activities and performance metrics.
• Differentiate Phoenix Contact from other component vendors by building "partner" relationships with customers.
• Focus on the customer by averaging a minimum of 20 sales calls per week
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
• Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department.
• Demonstrate technical competence on all products/solutions within the area of focus.
• Provide forecasts and reports to RSM as required.
• Independently and/or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned distributor locations.
• Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
• Develop and maintain a working knowledge on all Phoenix Contact products/solutions.
• Qualify and follow up on all leads within the assigned territory.
• Follow up on all quotations within the assigned territory for the given account portfolio.
• Other duties as assigned.

Qualifications

• Technical discipline preferred and/or equivalent experience.
• 1 to 3 years minimum sales experience in the electronics or industrial automation & controls marketplace.
• Experience working with distribution preferred.
• Comfortable making cold calls and sending outreach emails.
• Self-motivated with the ability to learn and adapt quickly.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs.
• Must be able to travel overnight 35-40% or as dictated by assigned territory.
• Comply with company dress code guidelines.
• Punctuality is required.

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [e-mail] .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Phoenix Contact’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.