Account Development Representative

Cisco; Richardson (TX); Hybrid; USD 75,000 - 115,000; Full time

Job summary

Cisco Systems, Inc. is seeking an Account Development Representative II for a full-time, hybrid role in the United States. The position focuses on identifying high-potential accounts, nurturing pipeline, and coordinating with sales and marketing to drive opportunities.

You will work within Cisco’s Virtual Demand Center to align customer needs with Cisco solutions. The role emphasizes outreach, discovery, and collaboration with cross-functional teams, with ongoing training and opportunities for

Qualifications

• Education and work experience in business administration, marketing, or related fields
• 2+ years of B2B selling experience in tech or related industry

Responsibilities

• Conduct joint account/territory planning with sales and marketing to identify high-potential accounts
• Target and nurture potential accounts to support pipeline growth and forecasting
• Identify business goals with customers and set qualified introductory meetings
• Participate in pipeline and deal review sessions with the sales team
• Provide feedback to improve customer experience and processes
• Develop inbound and outbound campaigns from idea to qualification
• Support field sales teams and partners on deal development as needed

Skills

Account planning

Lead nurturing

Pipeline management

Cross-functional collaboration

Outbound campaigns

Customer discovery

Stakeholder communication

Education

Master’s degree (or equivalent)

Bachelor’s degree

Apprenticeship/Cert programs

High school diploma + 4 years experience

Job description

Account Development Representative II (Full Time) United States - Virtual Demand Center

Location: RTP, North Carolina, US, Richardson, Texas, US

Remote Type: Hybrid

Time Type: Full time

Job Description

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Applications are accepted until further notice.

Meet the Team

The Virtual Demand Center is one of Cisco’s fastest-growing sales and marketing teams. It is the talent engine for Cisco Sales & Marketing, with diverse and motivated teams that consistently deliver profitable growth. As an Account Development Representative, you will gain a deeper understanding of Cisco’s solutions and customers. You will be surrounded by, learn from, and be inspired by some of the best marketing and sales professionals in the industry. You will learn who we sell to, why theycareand what makes Cisco relevant. You will receive continuous enablement and coaching, focusing on skills and attributes that will make you successful in your core role and get you set for future success.

Your Impact

• Conduct joint account/territory planning with sales and marketing leaders in your territory(s) to identify high-potential accounts
• Target and nurture potential accounts within your territory to support pipeline growth and to enhance accurate forecasting and execution of sales goals
• Work directly with customers to uncover business goals that match with Cisco products, then set qualified introductory meetings for the account manager and/or specialist
• Actively participate in regular/ongoing pipeline and deal review sessions to review achievements, goals, and support requests for yourself and the broader sales team
• Share feedback on ways to improve customer experience and business processes
• Position yourself for success within Cisco by actively participating in continuous learning opportunities
• Build strong relationships and work closely with leaders in Sales and Marketing where we pull together to improve the win for our business
• Develop and lead inbound and outbound campaigns from idea generation through qualification process
• Nurture and identify early phase opportunities for future pipeline potential
• Provide ongoing support for field sales teams, customers, and Cisco partners on deal development as requested and required

Minimum Qualifications

Meet one of the following (completed within the past 3 years or expected to be completed within the next 12 months):

• Master’s degree with 0 years of work experience; or
• Bachelor’s degree with 2 years of work experience; or
• An educational or workforce development program (e.g., Associate’s, Apprenticeship, Boot camp, or Certification) with 3 years of work experience; or
• A High school diploma (or equivalent) with 4 years of work experience.

• Qualifying education and work experience should be in Business Administration, Marketing, Communications, or a related field
• 2+ years’ B2B selling experience in similar or adjacent industry, start-up or consultancy company, ideally in sales with tech knowledge

Preferred Qualifications

• French language knowledge
• Passionate about innovative technology and ability to learn new and exciting IT software products, as well as understand business critical solutions quickly
• Curious and enjoy solving problems
• Understand the importance of an optimally adapt your communication style to your audience
• Thrive in a team environment and use standard processes that have been identified
• Continuously seek and integrate feedback to drive growth, change, and a positive work environment

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$103,300.00 - $150,100.00

Non-Metro New York state & Washington state:

$99,000.00 - $144,700.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.