Account Coordinator | Minneapolis, MN (Hybrid)

the Upside Agency; Minneapolis (MN); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Generous paid time off

Holidays

Job summary

Upside Agency in Minneapolis is seeking an Account Coordinator to support retail growth for our vendor partners, primarily with Target. You will manage item details, track product lifecycle, and maintain a single source of truth for the team.

This role requires strong organizational skills, proficiency with MS Excel, and the ability to collaborate across teams. You’ll coordinate item setup, digital content, seasonal submissions, and launch reporting while staying proactive in a fast-paced

Qualifications

• 2+ years of experience in retail account coordination or sales support.
• Experience supporting Target as a vendor or from the retail side.
• Proficient in MS Excel and ability to manipulate data (VLOOKUPs, sorting, grouping).
• Strong organizational skills and attention to detail.
• Clear and proactive communication in a fast-paced environment.

Responsibilities

• Act as a key contact for Target account operations and day-to-day communications.
• Own end-to-end item setup and ensure data accuracy with retailer guidelines.
• Monitor retailer systems and flag key actions for the sales team.
• Manage digital content across retailer platforms and report insights.
• Coordinate seasonal transitions, sample submissions, and launches.

Skills

Target experience

Excel proficiency

Organization

Communication

Attention to detail

Tools

Target POL

Item Maintenance Systems

Vendor Portals

Job description

We’re a boutique retail sales agency that represents category-leading and emerging brands at major national retailers, with a specialized focus on Target. Our mission is to help our vendor partners grow through white-glove service, smart sales strategy, and trusted buyer relationships. Our team is deeply collaborative, data-driven, and focused on long-term growth—for our clients, our partners, and our people.

About the Role

We’re looking for a highly organized Account Coordinator to support retail growth for a portfolio of vendor partners at mass—primarily with Target. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about supporting sales teams through exceptional execution and attention to detail.

You’ll support key sales processes by managing meeting inputs, tracking action items, and ensuring timely follow-through. You’re detail-oriented, proactive, and passionate about helping our vendor partners succeed through smooth, strategic retail execution.

You’re someone who takes ownership, spots gaps before they become issues, and finds satisfaction in driving structure, follow-through, and alignment to help sales efforts land effectively.

What You’ll Do

Support Sales Strategy + Execution

Act as a key point of contact for Target account operations and day-to-day communication.

Own and organize item-level details for new and existing business, track product lifecycle status, and maintain an accurate source of truth for the team to reference.

Monitor retailer systems and vendor communications, flagging key actions and insights to sales leads.

Collaborate cross-functionally to execute cascading sales action items, taking ownership of deliverables and follow-ups.

Own Item Set Up + Data Integrity

Own the end‑to‑end item setup process for all item types, ensuring product data is complete, accurate, and compliant with retailer guidelines.

Source item data from vendors, enter in internal and retailer systems, and proactively resolve discrepancies ahead of deadlines.

Review retailer purchase orders daily to validate against current vendor information.

Drive Digital Optimization

Manage and maintain digital product content across retailer platforms, including images, videos, rich media, and copy.

Analyze digital shelf performance, identify content health gaps, and share monthly recommendations with internal teams and vendors to improve digital visibility and conversion.

Coordinate Transition + Seasonal Submissions

Manage key retail timelines and milestones for transitions and seasonal planning.

Lead sample submissions and vendor readiness for line reviews and seasonal assortments.

Draft and manage communication related to new item submissions, vendor follow-ups, and launch reporting.

Partner with the Vendor Relations Manager to support order point setup and ensure smooth item launches.

Pitch In Where Needed

Jump into high-priority projects or special assignments during busy seasons or when additional support is needed.

Lead office hospitality efforts, ensuring our work environment is organized, stocked, and meeting‑ready.

What We’re Looking For

2+ years of experience in retail account coordination or sales support

Experience supporting Target as a vendor or from the retail side is required

Experience with additional retailers (e.g., Walmart, Kohl’s) is a plus

Proficient with Target retail systems, including POL, Item Maintenance Systems, Vendor Portals, etc.

Proficient in MS Excel; ability to utilize platform to drive efficiency (i.e. v lookups, sorting/grouping data, etc.)

Excellent organizational skills and strong attention to detail

Clear and effective communication skills, both written and verbal

Highly proactive, accountable, and the ability to work both independently and collaboratively in a fast-paced environment

Why Join Us

Work directly with innovative, high-growth brands and major national retailers

Join a collaborative, high-performing team that values ownership, agility, and results

Competitive salary with performance-based bonus potential

Comprehensive benefits including health insurance and 401(k) with match.

Generous paid time off and holidays

Flexible hybrid work schedule based in Minneapolis