Account Coordinator, eCommerce, Home & Outdoor

Helen of Troy; New York (NY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Paid Holidays

Paid Parental Leave

401(k) with company match

Basic Life Insurance

Short Term Disability (STD)

Long Term Disability (LTD)

Paid Time Off (PTO)

Paid Charitable Leave

Educational Assistance

Job summary

Helen of Troy in New York is seeking an Account Coordinator for eCommerce to drive online sales, merchandising, and promotions with Amazon and other key partners.

You will analyze performance, support joint business planning, and maintain strong relationships with Amazon while ensuring compelling product pages and content accuracy across partner sites. The role follows a hybrid work model with in-office Tuesday through Thursday and remote Mondays and Fridays.

Qualifications

• Bachelor's Degree from an accredited four-year college or university.
• 2+ years of related eCommerce experience at a retailer, agency, or brand.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Coordinate the execution of online sales, merchandising and promotional strategies and provide analysis of results.
• Support joint business planning and proactively review account performance and discuss with managers on a regular basis; identify opportunities for increased sales or improved profitability.
• Maintain high levels of service and positive relationships with assigned key eCommerce accounts (Amazon).
• Responsible for ensuring best-in-class presentation of Helen of Troy brands’ product detail pages with key eCommerce customers.
• Conduct regular audits of retail partner sites for product information accuracy, content placement and opportunity.
• Support Amazon Advertising efforts. Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brand awareness and acquire new customers profitably.
• Be the Eyes,Ears and Voice of the customer (Amazon.com) internally at Helen of Troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.
• Work with Sales Leads,RMO and cross-functional teams to solve tactical problems.

Skills

MS Excel

Communication

Sales support

Stakeholder engagement

Education

Bachelor's Degree

Tools

Amazon Advertising

Job description

Our Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO, Osprey, and Hydro Flask brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Account Coordinator, eCommerce, Home & Outdoor

Department: eCommerce (Amazon) for Hydro Flask

Work Location: New York, NY, Hybrid (work 3 days onsite)

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

The tactical expert of Amazon and their processes, timelines, and portals.Assistsin the execution of Sales Strategy and supports both the sales team and customer needs. Proactively solvesandidentifiesopportunities for growth.

• Coordinate the execution of online sales, merchandising and promotional strategies and provide analysis of results.

• Support joint business planning and proactively review account performance and discuss with managers on a regular basis;identifyopportunities for increased sales or improved profitability.

• Maintainhigh levelsof service and positive relationships with assigned key eCommerce accounts (Amazon).

• Responsible for ensuringbest-in-class presentation of Helen of Troybrands’product detail pages with key eCommerce customers.

• Conduct regular audits of retail partner sites for product information accuracy, contentplacementand opportunity.

• Support Amazon Advertising efforts. Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brandawarenessandacquirenew customers profitably.

• Be the Eyes,Earsand Voice of the customer (Amazon.com) internally at Helen of troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.

• Work with Sales Leads,RMOand cross-functional teams to solve tactical problems.

Skills needed to be successful in this role:

• Proficient with MS Office, most importantly Excel.

• Strong communication skills in both verbal and written, listening skills required.

• Demonstrated high level of sales support

• Ability to engage with all internal and external stakeholders on matters of sales strategy and support.

Minimum Qualifications:

• Bachelor's Degree from an accredited four-year college or university in related profession/field.

• 2+ years of related experience in eCommerce at a retailer, agency, or brand.

• Authorized to work in the United States on a full-time basis.

In New York, the standard base pay range for this role is $60,259 - $80,000 annually. This base pay range is specific to New York and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-KE1

#LI-Hybrid

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an EqualOpportunity/AffirmativeAction Employer. We are committed tofostering a diverse and inclusive workplace where all employees can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. To request an accommodation, please contact Human Resources at [phone].

Founded in 1968, Helen of Troy is a leading global consumer products company with operations acrossNorthAmerica, South America, Europe, and Asia. Our portfolio includes trusted brandssuch as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rankamong the top brands in their consumer goods categories.

We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide.

The above statements are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of responsibilities.

Managementreservesthe right tomodify the duties and responsibilitiesof the position at any time.