Account Coordinator

Lowen Corporation; Hutchinson (KS); On-site; USD 18,000 - 26,000; Full time

Job summary

Lowen Corporation in Hutchinson, KS, is a world-class provider of graphic solutions for branding, advertising, information and display. As an Account Coordinator, you will manage customer quotes, orders and inventory, ensuring release requests flow smoothly from the customer portal and with Account Managers.

You will work with the installation and quality teams as needed, review samples, maintain inventory data, and assist with shipping and invoicing to meet deadlines.

Qualifications

• Experience in processing quotes and orders with accuracy.
• Entering data and maintaining inventory records.
• Communicating with Account Managers and customers.

Responsibilities

• Handle customer requests with account managers.
• Quote requests and enter orders into the system.
• Compute price, discount, and shipping/tax charges.
• Follow up on orders to ensure on-time delivery.
• Coordinate with installation and quality departments as needed.
• Maintain inventory program information.
• Process credit card payments when required.

Skills

Customer focus

Flexibility

Teamwork

Communication

Technical capacity

Organizational skills

Product knowledge

Conflict resolution

Job description

Who Are We?

Lowen Corporation is located in Hutchinson, Kansas and is a world-class provider of graphic solutions for branding, advertising, information and display; serving the most recognized commercial brands within its major operating divisions. Family owned and operated for over seven decades, Lowen has built a reputation for dependability, quality of the highest standard and superior value for our customers.

Job Summary:

As an Account Coordinator at Lowen Corporation, you will play a pivotal role in customer account fulfillment, which includes processing quotes/orders/inventory management for release requests received from the customers portal systems or Account Managers.

Essential Functions:

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Working with Account Managers to handle all aspects of customer requests.
• Quote each request.
• Entering data into system to generate quotes/orders for customers.
• Computes price, discount, sales representative’s commission and shipping/tax charges as required.
• Follows up on orders and quotes as requested to ensure delivery by specified dates.
• Informs Account Managers of shipping date, anticipated delays and any additional information needed.
• Enters replacement orders following direction from the quality department.
• Work with the installation department as needed with Account Manager direction.
• Review customer samples and inventory them.
• Set up and maintain inventory program information following need or direction from the Account Manager team.
• Call for credit card payment when needed.

Competencies

• Customer/Client focus
• Flexibility
• Teamwork capacity
• Communication proficiency
• Technical capacity
• Organizational skills
• Product knowledge
• Conflict resolution.

Work Environment

This job operates in a clerical, office setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require walking, primarily on a level surface, for periods of time. While performing the duties of this job, the employee is regularly required to sit, talk and hear.

Compensation/Expected Hours of Work:

$16/hourly rate to start with a weekly schedule of Monday-Friday from 8:00 AM - 5:00 PM.

Join Lowen Corporation today and be part of our dedicated team driving excellence in graphic solutions!