Account Coordinator

Office Environments; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Office Environments is seeking an Account Coordinator to join our team. The role focuses on client service, order management, and project coordination in the commercial office furniture industry.

You will support Account Executives and ensure a seamless client experience. The ideal candidate has 3+ years of experience in this field, strong communication skills, and proficiency with Excel, Word, and Outlook.

Qualifications

• 3+ years of experience in the commercial office furniture industry.
• 3+ years of experience in an Account Coordinator or related client service role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience preparing quotes and working with manufacturer pricing structures.
• Excellent multitasking and organizational skills.
• Strong attention to detail and accuracy.
• Proven ability to work effectively in a collaborative team environment.
• Self-starter with the ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide day-to-day support to Account Executives.
• Generate accurate quotes and budget proposals for projects.
• Place, track, and manage orders and deliveries. Procurement experience is required.
• Collaborate with Sales, Design, and Project Management teams to ensure seamless project coordination.
• Maintain a high level of accuracy across all client quotes and orders.
• Communicate professionally with clients, vendors, and internal teams.
• Build and maintain product knowledge across key product lines.
• Provide consistent updates to team members on active quotes and projects.
• Invoice clients accurately and coordinate with Accounting to ensure proper billing.
• Follow internal OE processes and documentation standards.
• Prioritize tasks effectively with minimal supervision and demonstrate strong time management.
• Take on additional workload and responsibilities as needed to support team success.
• Support peers, assist with training new hires, and share product and process knowledge.
• Identify and resolve problems proactively to ensure client satisfaction.

Skills

Client service

Order management

Project coordination

Communication

Time management

Team collaboration

Self-starter

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Office Environments is seeking a proactive, detail-oriented, and organized Account Coordinator to join our team. The ideal candidate will have experience in the commercial office furniture industry and a strong understanding of client service, order management, and project coordination. This role plays an important part in supporting our Account Executives and ensuring a seamless experience for our clients.

This is a hybrid position. Two days per week may be worked remotely following the completion of training.

Essential Duties and Responsibilities:

• Provide day-to-day support to Account Executives.
• Generate accurate quotes and budget proposals for projects.
• Place, track, and manage orders and deliveries. Procurement experience is required.
• Collaborate with Sales, Design, and Project Management teams to ensure seamless project coordination.
• Maintain a high level of accuracy across all client quotes and orders.
• Communicate professionally with clients, vendors, and internal teams.
• Build and maintain product knowledge across key product lines.
• Provide consistent updates to team members on active quotes and projects.
• Invoice clients accurately and coordinate with Accounting to ensure proper billing.
• Follow internal OE processes and documentation standards.
• Prioritize tasks effectively with minimal supervision and demonstrate strong time management.
• Take on additional workload and responsibilities as needed to support team success.
• Support peers, assist with training new hires, and share product and process knowledge.
• Identify and resolve problems proactively to ensure client satisfaction.

Qualifications:

• Minimum of 3 years of experience in the commercial office furniture industry.
• 3+ years of experience in an Account Coordinator or related client service role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience preparing quotes and working with manufacturer pricing structures.
• Excellent multitasking and organizational skills.
• Strong attention to detail and accuracy.
• Proven ability to work effectively in a collaborative team environment.
• Self-starter with the ability to manage multiple priorities and meet deadlines.

Ideal Candidate:

You are a highly organized and collaborative team player who thrives in a fast-paced environment. You take pride in your work, have a strong attention to detail, and can manage multiple projects while maintaining accuracy. You are proactive, dependable, and comfortable working independently while knowing when to ask questions or seek support.