Account & Claims Associate - Insurance & Client Growth

Ryan Ballard - State Farm Agent; Houston (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Ballard - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Houston, TX. You will grow the agency through relationships and act as a liaison between customers and agency departments.

In this role you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering friendly service and sales-minded solutions.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Sales-oriented

Job description

Ryan Ballard - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Houston, TX. You will grow the agency through relationships and act as a liaison between customers and agency departments.

In this role you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering friendly service and sales-minded solutions.