Account Associate - State Farm Agent Team Member Lexington - KY

State Farm; Lexington (KY); Presencial; USD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Paid time off

Bonus based on performance

Descripción de la vacante

Levi Monk - State Farm Agent in Lexington, KY is seeking an Account Associate to support daily operations, grow customer relations, and serve as a liaison between customers and agency departments. You will proactively market relevant insurance products and services to improve client outcomes.

The role offers opportunity for advancement, paid time off, and performance-based bonuses within a small, close-knit team that values work-life balance and a positive, goal-driven culture.

Formación

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conocimientos

Organizational skills

Customer service

Insurance experience

Descripción del empleo

Account Associate - State Farm Agent Team Member

Full Time in Lexington - KY

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before opening an agency of my own. I’m originally from Louisiana, attended LSU, and am a proud mom to one daughter.

Giving back is incredibly important to me. I serve as a board member with the Blue Grass Red Cross and volunteer on the disaster committee, helping support individuals and families in times of need.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to work toward ambitious goals while still maintaining balance outside of the office.

Our office is small, family-oriented, and a lot of fun. We stay positive, help each other out, and enjoy a little friendly competition along the way. We’re highly goal-oriented and want people who are motivated to push themselves and contribute to the success of the team.

I’m looking for someone who is resilient, confident, social, and outgoing. The right person can handle challenges without getting discouraged, enjoys connecting with people, and thrives in a competitive environment. If you bring a positive attitude, enjoy working toward goals, and want to be part of a close-knit team that supports one another, we’d love to meet you.

ROLE DESCRIPTION

As Account Associate for Levi Monk - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.