Account Associate - State Farm Agent Team Member

Muzzyinsurance; Richmond (TX); On-site; USD 13,776 - 17,908; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A local insurance agency in Richmond, Texas seeks a part-time Account Associate. This role involves supporting new and existing customers through onboarding and claims processes. Ideal candidates should have strong organizational skills, good communication and customer service abilities. Flexible hours are available with compensation ranging from $10.00 to $13.00 per hour. This is an excellent opportunity to gain valuable experience in the insurance industry and grow within a supportive community environment.

Qualifications

• Experience in insurance, customer service, or administrative work preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Guide new clients through the onboarding process.
• Process and follow up on insurance claims.
• Manage customer accounts and maintain accurate records.
• Assist with policy updates and respond to customer inquiries.
• Coordinate with underwriting to ensure timely issuance of policies.

Skills

Excellent organizational skills

Strong communication

Customer service abilities

Job description

Account Associate - State Farm Agent Team Member

Part Time in Richmond - TX

Responsive recruiter Replies within 24 hours

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As an Account Associate for Zach Muzzy - State Farm Agent, you play a key role in supporting new and existing customers. You’ll guide new clients through the onboarding process, including forms, mileage verification, and underwriting follow-up. You'll also assist and support customers through the claims process. This role combines administrative precision with customer care, helping ensure a smooth and responsive experience.

You’ll collaborate with our team to maintain strong client relationships and provide reliable service during important moments. This is an ideal opportunity for someone who enjoys organized, behind-the-scenes work and also values customer connection.

Key Responsibilities

• Guide new clients through the onboarding process.
• Process and follow up on insurance claims.
• Manage customer accounts and maintain accurate records.
• Assist with policy updates and respond to customer inquiries.
• Coordinate with underwriting to ensure timely issuance of policies.

Qualifications

• Excellent organizational skills and attention to detail.
• Strong communication and customer service abilities.
• Experience in insurance, customer service, or administrative work preferred.
• Ability to work independently with minimal supervision.

Hours 15–20 hours per week (flexible schedule)

Compensation $10.00 - $13.00 per hour

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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