Account Associate - State Farm Agent Team Member

Thomas Ntuk; Herndon (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Thomas Ntuk - State Farm Agent is seeking an Account Associate to support daily operations and drive customer satisfaction in Herndon, VA. You will grow the agency through meaningful customer relations and coordinate with departments to ensure timely policy issuance and claim handling.

Ideal candidates bring strong organization, excellent communication, and a customer-focused mindset. Join a professional, energetic team focused on growth, training, and performance-based rewards.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication

Insurance experience preferred

Job description

Account Associate - State Farm Agent Team Member

Full Time in Herndon - VA

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY
I opened my agency more than 30 years ago with a passion for helping people manage their risks, protect what matters most, and plan for their financial future. Today, our team of four continues to focus on building strong relationships and providing exceptional service to our customers.
I attended college and am proud to have a wonderful family, including grandchildren who keep life fun and rewarding outside of work. Over the years, I've enjoyed building a career centered around helping others while staying connected to the community I serve.
Our office culture is professional, energetic, and customer-focused. I'm looking for someone who enjoys building relationships, having meaningful conversations, and delivering outstanding customer service. The ideal candidate is positive, professional, and motivated to help customers while contributing to a supportive and successful team environment.
ROLE DESCRIPTION
As Account Associate - State Farm Agent Team Member for Thomas Ntuk - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

Account Associate - State Farm Agent Team Member

Full Time in Herndon - VA

Responsive recruiter Replies within 24 hours

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY
I opened my agency more than 30 years ago with a passion for helping people manage their risks, protect what matters most, and plan for their financial future. Today, our team of four continues to focus on building strong relationships and providing exceptional service to our customers.
I attended college and am proud to have a wonderful family, including grandchildren who keep life fun and rewarding outside of work. Over the years, I've enjoyed building a career centered around helping others while staying connected to the community I serve.
Our office culture is professional, energetic, and customer-focused. I'm looking for someone who enjoys building relationships, having meaningful conversations, and delivering outstanding customer service. The ideal candidate is positive, professional, and motivated to help customers while contributing to a supportive and successful team environment.
ROLE DESCRIPTION
As Account Associate - State Farm Agent Team Member for Thomas Ntuk - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

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Make a difference in your community every day.

Gain confidence and grow your dream career.

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