Account Associate - State Farm Agent Team Member

State Farm; Gulfport (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Dental insurance

Health insurance

Job summary

State Farm Agent Clint Malone is seeking an Account Associate to support daily operations, grow the agency through customer relations, and proactively market relevant products and services. You will be a vital liaison between customer needs and agency departments, contributing to community growth.

As a sociable, sales-minded professional, you will build trust, handle inquiries, and advance through opportunities within the agency while delivering top-notch service to clients in the Gulfport area.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Conduct outbound cold calls to prospective customers to introduce products or services.
• Qualify leads by assessing customer needs and potential interest during initial contact.
• Overcome objections and handle customer inquiries effectively to generate interest.
• Maintain a high volume of calls while ensuring quality and professionalism in communication.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Dental insurance
• Health insurance

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Clint Malone - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Conduct outbound cold calls to prospective customers to introduce products or services.
• Qualify leads by assessing customer needs and potential interest during initial contact.
• Overcome objections and handle customer inquiries effectively to generate interest.
• Maintain a high volume of calls while ensuring quality and professionalism in communication.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.