Account Associate - State Farm Agent Team Member

State Farm Agent; Franklin (NC); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement

Job summary

State Farm Agent in Franklin, North Carolina is seeking an Agent Team Member to establish customer relationships and provide excellent service. In this role, you will interact with clients, respond to inquiries about insurance options, and ensure customer satisfaction.

Requirements include strong communication skills, a proactive approach to problem-solving, and the ability to work effectively in a team. A dedicated commitment to customer service and the ability to obtain necessary licenses are also essential for success.

Qualifications

• Must possess excellent interpersonal and communication skills.
• Self-motivated and detail-oriented with organizational skills.
• Ability to work in a team and multi-task effectively.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive:

Benefits

• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

$33,000.00 – $45,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Second generation State Farm agent.
• 32 years of combined insurance experience in the office.

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.