Account Associate - State Farm Agent Team Member

Scott Sutton - State Farm Agent; Erlanger (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Scott Sutton - State Farm Agent in Kentucky seeks an Account Associate to help customers understand insurance products and connect them with solutions that fit their needs.

You will build relationships, learn what matters to each customer, and help connect them with appropriate coverage while supporting efficient application processing and accurate record-keeping. This role offers growth opportunities within the agency.

Qualifications

• Strong communication skills and a natural ability to connect with others.
• Organized, attentive to details, and comfortable managing multiple priorities.
• Previous customer service, sales, or other people-focused experience is preferred but not required.

Responsibilities

• Help customers understand available insurance products and coverage options.
• Guide customers through the application process and assist with their insurance needs.
• Respond to customer questions and provide friendly, timely assistance.
• Keep customer information and interactions accurately documented and up to date.

Skills

Strong communication

Organization

Customer service experience

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

BENEFITS

• Competitive salary
• Paid Time Off
• Training & development
• 401(k) with Employer Match
• Bonus based on performance

ROLE DESCRIPTION

As an Account Associate on the Scott Sutton State Farm team, you’ll play an important role in helping our customers while contributing to the continued growth of our agency. You’ll build relationships, learn what matters most to each customer, and help connect them with insurance products and services that fit their needs.

This is an opportunity to build a rewarding career while making a positive impact on the people we serve. If you’re outgoing, motivated, enjoy working with people, and are excited to grow professionally, we’d love to hear from you.

RESPONSIBILITIES

• Help customers understand available insurance products and coverage options.
• Guide customers through the application process and assist with their insurance needs.
• Respond to customer questions and provide friendly, timely assistance.
• Keep customer information and interactions accurately documented and up to date.

QUALIFICATIONS

• Strong communication skills and a natural ability to connect with others.
• Organized, attentive to details, and comfortable managing multiple priorities.
• Previous customer service, sales, or other people-focused experience is preferred but not required.