Account Associate - State Farm Agent Team Member

Amie Kim - State Farm Agent; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Amie Kim - State Farm Agent in Columbus, OH is seeking an Account Associate to support daily operations, grow the agency through customer relationships, and bridge customer needs with underwriting and policy teams.

You will update customer records, assist with policy changes, handle claims follow-ups, and contribute to retention through proactive service and sales-minded outreach, in a collaborative team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Columbus, OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Amie Kim - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.