Account Associate - State Farm Agent Team Member

Jake Moss - State Farm Agent; Chattanooga (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Job summary

Jake Moss - State Farm Agent in Chattanooga, TN, is seeking an Account Associate to handle sales and service existing accounts. This role is vital to our operations, focusing on customer relations and policy management.

The successful candidate will possess strong organizational skills and customer service expertise, with responsibilities including managing accounts, processing claims, and assisting with inquiries. Join our team to grow your career while contributing to community success.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

As a Jake Moss State Farm Account Associate you will be responsible for sales production and servicing existing accounts. This position requires outbound calling and inbound account servicing/sales tasks. You will be required to maintain a high level of customer service that our clients have come to expect of us and be willing to work in a team style environment.

ROLE DESCRIPTION

As an Account Associate for Jake Moss State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.