Account Associate - State Farm Agent Team Member

Sheilacurtis; Birmingham (AL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Bonus based on performance

Opportunity for advancement

Job summary

A State Farm Agency in Sylacauga, AL is seeking an Account Associate to enhance client relations and manage accounts. This role offers a competitive salary between $60,000 and $80,000 annually. The ideal candidate will have strong organizational and customer service skills. The company emphasizes a supportive work culture with opportunities for advancement, training, and flexible scheduling. Responsibilities include assisting clients with inquiries and processing insurance claims.

Qualifications

• Attention to detail required for managing client accounts.
• Previous experience in insurance or related fields preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Sylacauga - AL

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I graduated with a degree in Business from Samford University in Birmingham, AL, and began my career with State Farm in 1988 in the regional Life Company office. I was selected as an agent in 2001 and expanded with a second office in 2022. Today, I proudly lead agencies in Sylacauga and Talladega, supported by a dedicated team of 16. Family is central to my life - I’m a parent to three grown children, a grandparent to seven, and a great-grandparent to two, and that family-first mindset carries into how I lead and support my team. Giving back to the community is a priority for us. I’m an active member of both the Sylacauga and Talladega Chambers of Commerce, regularly sponsor local events, and strongly support organizations like SAFE Family Services and area food banks. Outside of work, I enjoy boating, traveling, and cooking - often preparing meals for the team, which is just one of the ways we stay connected.

For our team, we offer flexible time off, vacation and sick pay, special birthday and anniversary leave, and office hours that total less than 38 hours per week to support real work-life balance. We also provide strong bonus plans designed to help sales team members build meaningful financial success. We’re looking for motivated, caring, and driven individuals who want to grow in a supportive environment where hard work is recognized, training is prioritized, and long-term success is truly attainable.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Sheila Curtis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensación $60,000.00 - $80,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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