Account Associate – Insurance & Customer Growth

Ryan Secor - State Farm Agent; Portland (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Secor - State Farm Agent is looking for an Account Associate to support daily business operations and help customers with their insurance needs. Located in Ionia, MI, the ideal candidate will manage customer accounts, assist with policy changes, and process claims.

You will play a key role in growing the agency through strong customer relations, contributing to both personal and community growth. Previous experience in insurance is preferred, along with excellent communication and organizational skills.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Ryan Secor - State Farm Agent is looking for an Account Associate to support daily business operations and help customers with their insurance needs. Located in Ionia, MI, the ideal candidate will manage customer accounts, assist with policy changes, and process claims.

You will play a key role in growing the agency through strong customer relations, contributing to both personal and community growth. Previous experience in insurance is preferred, along with excellent communication and organizational skills.