Account Associate: Growth, Licensing Support & Customer Success

State Farm Agent; Johns Creek (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA retirement plan

License reimbursement

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

A local insurance agency in Johns Creek is looking for an Account Associate to support daily operations and enhance customer relationships. The successful candidate will manage customer accounts, assist with policy inquiries, and process claims. Required skills include strong organizational abilities and excellent customer service. The position offers a competitive salary range of $50,000 to $75,000 per year, along with benefits such as paid time off and a Simple IRA retirement plan.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

A local insurance agency in Johns Creek is looking for an Account Associate to support daily operations and enhance customer relationships. The successful candidate will manage customer accounts, assist with policy inquiries, and process claims. Required skills include strong organizational abilities and excellent customer service. The position offers a competitive salary range of $50,000 to $75,000 per year, along with benefits such as paid time off and a Simple IRA retirement plan.