Account Associate — Customer Growth & Service Specialist

Mattflinn; Redmond (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Competitive salary

Job summary

Mattflinn in Redmond, Washington is looking for an Account Associate - State Farm Agent Team Member. This role is crucial for daily operations, focusing on customer relations and effectively managing customer accounts. Ideal candidates are organized, attentive, and possess excellent communication skills. Experience in insurance or a related field is preferred. Join our dynamic team that values collaboration, growth, and a customer-first approach, with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Job description

Mattflinn in Redmond, Washington is looking for an Account Associate - State Farm Agent Team Member. This role is crucial for daily operations, focusing on customer relations and effectively managing customer accounts. Ideal candidates are organized, attentive, and possess excellent communication skills. Experience in insurance or a related field is preferred. Join our dynamic team that values collaboration, growth, and a customer-first approach, with opportunities for advancement.