Account Associate: Build Trust in Auto & Home Insurance

Gotfrantz; Tallahassee (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Job summary

A local insurance agency in Tallahassee, FL is seeking an Account Associate to support business operations and enhance customer relations. The ideal candidate will manage customer accounts, assist with policy inquiries, and handle claims processing while working closely with underwriters. Strong organizational skills and customer service aptitude are essential. Join us to contribute positively to our community and foster meaningful relationships with our clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

A local insurance agency in Tallahassee, FL is seeking an Account Associate to support business operations and enhance customer relations. The ideal candidate will manage customer accounts, assist with policy inquiries, and handle claims processing while working closely with underwriters. Strong organizational skills and customer service aptitude are essential. Join us to contribute positively to our community and foster meaningful relationships with our clients.