Accessory Upfitting

hendrick; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Rick Hendrick City Chevrolet seeks an Apprentice Technician to assist the Service Technician in identifying needed service and performing repairs, maintenance, and related tasks. This entry-level position emphasizes increasing knowledge, skills, and certifications to advance to a Service Technician.

The role involves learning and applying dealership guidelines, documenting work, and maintaining a high standard of customer service while working in a busy service area.

Qualifications

• Basic knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience.

Responsibilities

• Assists Master/Service Technician or Team Leader with examining customer vehicles.
• Assists with identifying necessary vehicle repairs and maintenance.
• Assists with estimating cost of repairs.
• Assists with performing vehicle repairs and maintenance.
• Documents services performed.
• Follows dealership and manufacturer service guidelines.
• Maintains CSI at or above Company standards.

Skills

Automotive knowledge

Mechanical skills

Technical training

Basic computer skills

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Timekeeping system

Parts inventory system

Job description

Rick Hendrick City Chevrolet

Location: 5101 E. Independence Blvd, Charlotte, North Carolina 28212

Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Assists Master/Service Technician or Team Leader with examining customer vehicles.
• Assists Master/Service Technician or Team Leader with identifying necessary vehicle repairs and maintenance.
• Assists with estimating cost of repairs.
• Assists with performing vehicle repairs and maintenance.
• Documents services performed.
• Effectively utilizes available technologies to enhance customer experience.
• Learns how to performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Assists Service Technician by requesting necessary parts.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field of Study/Work Experience:

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

Desired Work Experience:

• up to 3 years
• 3-5 years
• 5+ years

Education/Experience:

Basic knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience.

Certificates and Licenses:

• Valid Driver's License
• Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.

Computer Skills:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values:

Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning Hendrick's tradition of winning is based on the idea of striving