Access Specialist

Southeast Health; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Southeast Health is seeking an Access Specialist to register and admit patients, obtain required signatures, and ensure reimbursement requirements are met. You will interact with patients and families, verify insurance, collect balances, and schedule services in a busy hospital setting.

Prospective candidates should have a High School diploma, basic computer skills, and excellent communication. Orientation includes medical terminology training within SEH programs.

Qualifications

• High School diploma or equivalent required.
• Medical terminology knowledge preferred or obtainable during orientation.
• Basic computer skills sufficient for revenue cycle tasks.

Responsibilities

• Works as part of a multi-disciplinary team to provide answers to inquiries and questions.
• Troubleshoot problems and provide information.
• Handle inquiries telephonically and in person with professional customer service focus.
• Provides scheduling or patient enrollment for services.
• Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record.
• Verifies third party payer coverage; collects self-pay balances.
• Schedules patient for planned clinical services; makes referrals to resources.
• Obtains/initiates authorizations for clinical services when required; obtains all required signatures for billing and treatment.
• Coordinates assistance and initiates self-pay workflows; assists patients with SE Health financial assistance programs; performs other duties as assigned.

Skills

Medical terminology

Basic keyboard/typing

Basic computer skills

Calculator skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

## Access SpecialistApply: 1806 Fairview Ave: Full time: Posted Today: JR15647# **Southeast. Always the right career direction.**## **Job Description Summary**Interviews and obtains all necessary information to register or admit patients. Obtains signatures for permission for treatment and reimbursement for services. Obtains billing information, ensures pre-authorizations are obtained for treatment and all other reimbursement requirements are met. Discharges patients upon completion of treatment. Assists with posting and verifying of charges as well as maintaining medical records. Performs all tasks and duties in compliance with department and hospital policies. Demonstrates efficient and professional behavior at all times.## **Job Description****QUALIFICATIONS:*** High School diploma;* Prefer one year of hospital or clinic revenue cycle experience;* Working knowledge of computers;* Medical terminology required. Medical terminology may also be completed through SEH training and development electronic education program within orientation period.### **LANGUAGE/ COMMUNICATION SKILLS:*** Excellent written, verbal and interpersonal skills;* Ability to interact with customers in both hospital and clinic environments.**SKILLS:*** Basic keyboard/typing skills;* Basic computer skills;* Calculator skills;**POSITION DUTIES:*** Works as part of a multi-disciplinary team to provide answers to inquiries and questions;* Troubleshoot problems and provide information;* Handle intervention or referrals with a professional and respectful customer service focus telephonically and/or in person;* Provides a variety of support services in connection to the day-to-day operations in a health care environment.;* First and ongoing point of contact for all clients either by phone or in person;* Provides scheduling or patient enrollment for services;* Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record;* Verifies third party payer coverage;* Collects self-pay balances;* Schedules patient for planned clinical services;* Makes referrals for customers to appropriate resources;* Must be able to consistently stay calm while interacting with clients telephonically or in person;* Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills;* Must be flexible with the business needs and report daily with a “can do” approach;* Provides estimates for clinical services;* Performs transcription of basic orders in software system for patient account processing;* Obtains/initiates authorizations for clinical services when required;* Obtains all required signatures needed for billing and clinical treatment;* Coordinates assistance and initiates self-pay workflows;* Responsible for assisting patients with SE Health financial assistance programs;* Performs all other duties as assigned.