Access Service Representative/Scheduler - Imaging - MOB Chula Vista - Days and Evenings - Per Diem

sharp; Chula Vista (CA); On-site; USD 38,711,000 - 54,057,000; Full time

Job summary

Sharp HealthCare seeks a Registration and Scheduling Specialist to manage patient demographics, visits and billing information in a busy hospital setting in Chula Vista, CA. You will coordinate scheduling, bed placement, and ensure accurate data entry for prompt billing and patient care.

Requirements include a high school diploma and at least two years in medical office or business services with strong billing, scheduling and follow-up.

Qualifications

• H.S. Diploma or equivalent.
• 2 years in medical office or business services with strong billing, front office, scheduling, and follow-up.

Responsibilities

• Obtain and process patient demographic, visit, and financial information.
• Coordinate scheduling and bed control for appropriate patient placement.
• Collect and compile utilization data.
• Document collection efforts in ADT.
• Ensure billing accuracy and pre-authorization.

Skills

Billing

Front office

Scheduling

Account follow-up

Education

High School Diploma or Equivalent

Job description

Hours

Shift Start Time:

Variable Shift End Time: Variable

AWS Hours Requirement

8/40 - 8 Hour Shift

Additional Shift Information

Weekend Requirements: As Needed

On-Call Required: No

Hourly Pay Range (Minimum - Midpoint - Maximum): $28.100 - $35.040 - $39.240

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

This position was originally posted to ratified SEIU members from 08/07/26 - 08/15/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.

What You Will Do

Obtains and processes patient demographic, visit, and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service. Coordinates scheduling and bed control activities that assure appropriate patient placement in hospital.

Required Qualifications

• H.S. Diploma or Equivalent
• 2 Years In the medical office or business Services setting with demonstrated above-standard performance in billing, front office, scheduling, account follow-up, and at least one other area of expertise.

Essential Functions

• Collect and compile utilization data
• Document collection efforts and results in ADT.
• Follows department guidelines for self pay patients, making payment arrangements with patients prior to services rendered.
• Department efficiency and effectiveness
• Prints and or routes schedules to appropriate departments as necessary.
• Assures there are no conflicts with shared resources.
• When possible, assures same doctor and same type cases follow in same room.
• Assures rooms or resources are closed appropriately.
• Seeks clarity before completing the scheduling function when physician orders are not clear or refers to nurse for follow up.
• Asks assistance from Clinical Leads and/or Charge Nurse or their designee for extraordinary room utilization.
• Informs appropriate leadership, staff, other departments and/or material management of case needs.
• Department production
• Patient/families are always informed of scheduling delays, including reason for delay, including reason for delay.
• Offers to assist others and asks for assistance in completion of assignments, as needed.
• Prioritizes effectively, keeps management informed of backlogs, and promotes a team approach in completion of job duties.
• Downtime is used productively and downtime procedures are followed.
• Call volume is evenly distributed amongst peers
• Participates and cooperates with department quality assurance program.
• Works additional/different shifts as needed

Registration and billing

• Completes all functions, at point of registration, necessary to comply with JCAHO, Title XXII, PSDA and facilitate the production of a prompt, clean bill drop 4-7 days post patient discharge.
• Complete and accurate registration functions including; demographic data, visit, and insurance selection and follow up questions.
• Insurance/physician notification - documented
• Dissemination of admission forms - CMRI letter, ADHC, Medi-Cal questionnaire
• Medical record numbers are not duplicated
• Screen accounts and make appropriate Medi-Cal and CMS referrals to appropriate financial counselor or self pay rep
• Complies with all rules and regulations governing Medicare and Medi-Cal billing.
• Any additional functions as described in Department memos or general updates, including assisting with pre billing functions as assigned.
• Obtain all necessary attachments required for billing (i.e. hard copy authorizations, medical records, 18-1, 50-1, etc.).
• Assures billing compliance standards are met
• Scheduled patients are pre-verified and pre-authorized prior to facility visit.
• Urgent admissions are verified and authorized immediately or upon next business day
• Controllable mail backs are less than 1% of total billing production
• Assist with registration functions as assigned
• Manages patient information per sharp healthcare confidentiality and HIPPA Policies.
• If applicable, patient billing, charges are entered in a timely manner and error/discrepancies are reported and resolved timely.

Scheduling

• Consistently follows through with all components of scheduling.
• Accurately completes scheduling functions in scheduling application and or multiple applications if applicable, by filling out appropriate information (contrast, fluoroscopy, technical modifiers, pregnancy status, drug allergies, Radiologist, RN needed etc.)
• Provides patient with prep procedure education and reassurance to include; what the procedure is, how long it is going to take, physician involvement, contrast administration, etc.
• Retrieves diagnostic studies, lab test, films and other relevant medical history information in order to schedule patient appropriately.