Access Representative

Willis Knighton Health; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

WK Medical Center in Shreveport, LA is seeking an Admitting Clerk to register patients promptly and accurately, collecting demographics and insurance information while delivering strong customer service.

Training includes insurance policies and admitting procedures, with NAHAM certification available after onboarding, aimed at improving patient experience in line with the hospital's mission.

Qualifications

• Must have good communication skills.
• High school diploma or equivalent.
• Experience with computer systems and typing.

Responsibilities

• Register each patient in a timely manner.
• Record demographic and insurance information.
• Provide excellent customer service and satisfaction.
• Participate in training on insurance, policy, and admitting processes.

Skills

Communication skills

Typing

Computer skills

Education

High school diploma or equivalent

Job description

WK Medical Center

• Admitting
• Admitting

Shreveport, LA

Non-Medical

Full-Time, Day, 730a-4p

Posted 09/11/2026

Req # 9526

In most healthcare facilities, the Access Department or Admitting Department is considered the "Face" of the hospital. If you are a people person and have good communication skills, the admitting department at Willis Knighton is the place for you to continue developing and nurturing those skills.

As the first department most patients encounter, you will be playing a key role in the patient's overall experience at our facility, and setting the tone for our organization’s mission statement " to continuously improve the health and well-being of the people we serve." Training will consist of a week of observation at one of the WK facilities, a week of training on insurance, policy, & the process' of the admitting department, and a week of hands-on training with a preceptor. Once you settle in, you have the option of taking the NAHAM test, which will nationally certify you as an Access Associate.

As an employee, your job will be to register each patient in a timely manner, recording their demographic and insurance information while providing the utmost in customer service and satisfaction. You must be familiar with a computer, good at typing, and have a high school degree or equivalent. Most of all, you must possess the ambition and drive to make yourself and your organization better.

Appropriate dress code and punctuality is required to complete an interview.