Access Coordinator I- Emergency Department

Baptist Health Care Corporation; Pensacola (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Baptist Health Care is seeking an Access Coordinator I for the Emergency Department in Pensacola, FL. The role handles data entry and patient access registrations, collecting demographic and insurance information to support accurate billing and smooth ER flow.

You will answer calls, assist with admissions for behavioral health, and deliver hospitality-focused service to patients and visitors while maintaining forms and supporting the registration team.

Qualifications

• High School Diploma or Equivalent Required
• 1 year relevant revenue cycle or customer service experience Required

Responsibilities

• Completes all registrations in a professional, accurate and customer-oriented timely manner.
• Obtains information from patient health insurance or managed care identification card.
• Supports patient flow throughout the admission and emergency room encounter.
• Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.

Skills

Customer service

Revenue cycle

Education

High School Diploma or Equivalent

Job description

Access Coordinator I- Emergency Department

Pensacola, FL, United States

Job Description

The Access Coordinator performs a variety of data entry and general registration functions for patient access. This position accurately collects patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This position helps manage the flow in the emergency room registration department. This position is responsible for answering the phone, performing admission functions for behavioral medicine patients, and taking paperwork to its designated area. This position acts as a resource in providing all customers with the highest level of service. This position enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.

Responsibilities

• Completes all registrations in a professional, accurate and customer-oriented timely manner.
• Obtains information from patient health insurance or managed care identification card.
• Supports patient flow throughout the admission and emergency room encounter.
• Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.

Qualifications

• High School Diploma or Equivalent Required
• 1 year relevant revenue cycle or customer service experience Required

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 10807
• Job Category Clerical
• Posting Date 08/27/2026, 02:47 PM
• Locations 125 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Varies
• FTE 0.9 FT