Access Control Technician

FlyLock Security Solutions; Mandeville (LA); Híbrido; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Dental insurance

Health insurance

Paid time off

Vision insurance

Resumo da oferta

FlyLock Security Solutions in Mandeville, LA is seeking an Access Control Technician to install, service, and troubleshoot access control and video systems. The role requires strong field experience and the ability to work with sales staff on add-ons and changes.

You will be on-site, work with a team and independently, and handle projects from initial walk-through to hand-off with customers. Fluent English is required.

Qualificações

• Minimum of 2 years experience in security solutions, access control, door hardware, and skilled trades.
• Instructs customers in system operation and feature use.

Responsabilidades

• Inspect, install, and service basic and complex access and video systems.
• Perform advanced troubleshooting and repair of access and video systems; programming, testing, and mounting equipment.
• Instruct customers on operation and capabilities of installations.
• Respond to customer questions and requests; recommend corrective services.
• Execute site visits with sales consultants; manage project from walk-through to hand-off.
• Maintain records of inspections/service calls and troubleshooting.

Conhecimentos

Security solutions

Access control

Troubleshooting

Cabling

Ferramentas

Avigilon ACM

OpenPath

Lenel

Brivo

PDK

ButterflyMX

Latch

CCTV systems

Descrição da oferta de emprego

Benefits:

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Title:

Access Control Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Access Control Technician position is an integral part of the business and key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner.

Requirements/Responsibilities

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Other duties as required by management.

Nice to Have:

• Experience with systems mentioned below is useful but not all required.
  • Access Control - Avigilon ACM, OpenPath / Avigilon Alta, Lenel, Brivo, PDK, ButterflyMX and Latch.
  • CCTV - Avigilon
  • Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE

Physical Requirements:

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.