Academy Coach, Academys

Wal-Mart Stores East, LP; Natrona Heights (PA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Paid maternity and parental leave

PTO and holidays

Job summary

Wal-Mart Stores East, LP is seeking an Academy Coach in Natrona Heights, PA to lead world-class training experiences and drive associate capability and operational excellence. The role partners with facility leadership to translate classroom learning into on-the-job performance.

You will deliver instructor-led, virtual, and immersive learning using Academy Connect and VR, coach leaders, and support change management and talent development initiatives to foster a culture of continuous learning.

Qualifications

• Minimum Walmart associate with 18 months of Walmart operations experience as a salaried manager supervising non-exempt associates.
• Completion of Walmart Academy and job-related training programs and assessments.
• Completion of firearms-related training, certifications, and background checks when required by location.

Responsibilities

• Deliver engaging, high-quality learning experiences to build associate capability and drive operational excellence across Walmart facilities.
• Facilitate instructor-led, virtual, and immersive learning experiences using Academy Connect, VR, and other innovative modalities.
• Conduct training classes per Academy schedules and support virtual instruction, overnight training, and end-of-day programs at multiple locations.
• Partner with facility leaders to identify development opportunities, support succession planning, and provide ongoing leadership feedback.
• Coach, mentor, and develop associates and leaders through feedback, recognition, and growth-focused development opportunities.

Skills

Adult education

Training facilitation

Curriculum delivery

Coaching

Leadership development

Change management

Operational readiness

Feedback & growth coaching

Collaboration & stakeholder management

Tools

Academy Connect

VR learning

Digital training tools

Job description

Position Summary

What you'll do is a key learning and development leader responsible for delivering world‑class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on‑the‑job performance. The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.

Location: Natrona Heights, PA (Fully Onsite)

You’ll Make an Impact

• Delivering engaging, high‑quality learning experiences that build associate capability and drive operational excellence across the business.
• Facilitating instructor‑led, virtual, and immersive learning experiences through Academy Connect, Virtual Reality (VR), emerging technologies, and other innovative training modalities.
• Conducting training classes in accordance with Academy schedules while supporting additional learning activities such as virtual instruction, overnight training, and end‑of‑day learning programs across multiple Academy locations.
• Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning efforts, and provide ongoing leadership feedback.
• Coaching, mentoring, and developing associates and leaders through impactful feedback, recognition, performance support, and growth‑focused development opportunities.
• Supporting the successful adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands‑on coaching.
• Conducting facility visits to ensure classroom learning translates into expected operational performance and reporting findings to facility and catchment leadership teams.
• Building strong relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
• Participating in teach‑backs, co‑facilitation activities, content reviews, assessment validation, and facilitation audits to continuously improve learning effectiveness and delivery quality.
• Leveraging data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
• Ensuring compliance with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
• Creating an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.

You’ll Sweep Us Off Our Feet

• You have knowledge of Walmart Academy programs, operational processes, and leadership development practices.
• You are passionate about developing people and helping associates grow their skills, confidence, and careers.
• You have experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
• You are an exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
• You thrive in a fast‑paced environment and can confidently balance multiple priorities while maintaining a high‑quality learning experience.
• You have a strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
• You embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and emerging training platforms.
• You excel at giving and receiving feedback and use coaching conversations to drive continuous improvement and associate growth.
• You are highly collaborative and enjoy building strong relationships across facilities, Academy teams, and leadership groups.
• You have a proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
• You bring energy, authenticity, curiosity, and a learner‑focused mindset to every interaction while creating a world‑class experience for associates and leaders.

Minimum Qualifications

• Current Walmart associate with 18 months of Walmart operations experience as a salaried member of management supervising non‑exempt associates/employees.
• Successful completion of all required Walmart Academy and job‑related training programs and assessments.
• Successful completion of applicable firearms‑related training, certifications, and background checks when required by store location.

Preferred Qualifications

• Two years of salaried Walmart operations experience supervising five or more direct reports.
• Experience with performance management, mentoring, interviewing, hiring, and developing associates.
• Adult education, training facilitation, curriculum delivery, coaching, and leadership development experience.
• Experience leading change management, operational readiness, and continuous improvement initiatives.
• Strong facilitation and presentation skills with the ability to engage diverse audiences and adapt learning approaches to different learning styles.
• Experience in curriculum development, learning content delivery, and training effectiveness measurement.
• Demonstrated ability to coach, mentor, and develop associates and leaders while supporting succession planning and talent development efforts.
• Strong communication, stakeholder management, and relationship‑building skills with the ability to influence at all levels of the organization.
• Experience utilizing data, observations, and operational insights to identify performance gaps and recommend learning solutions.
• Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
• Ability to coordinate multiple priorities while maintaining a high standard of execution, customer service, and operational excellence.
• Experience with Academy Connect, Virtual Reality (VR), virtual facilitation platforms, emerging learning technologies, and other digital training tools.
• Proven commitment to continuous improvement, innovation, collaboration, and creating an inclusive culture of learning and belonging.

Benefits & Perks

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Salary

The annual salary range for this position is $65,000.00 - $100,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional Compensation Options

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

State Pay Differential:

This job has an additional differential to meet legislative requirements, where applicable.

Equal Opportunity Employer

Walmart, Inc. is an equal opportunity employer – by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing belonging styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you’ll discover why we are a world leader in belonging, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

Primary Location

100 HIGHLANDS MALL, NATRONA HEIGHTS, PA 15065-1971, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Fifty years ago, Sam Walton started a single mom‑and‑pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.