Academic Support Specialist II

Socket.dev; Belknap (KY); On-site; USD 47,000 - 50,000; Full time

Job summary

University of Louisville is seeking an Academic Support Specialist II to support undergraduate student persistence, achievement, and retention through instruction, coaching, outreach, and intervention services. The role delivers GEN 102 seminars, provides academic coaching, tracks attendance, and coordinates campus resource referrals.

The position emphasizes proactive outreach to at-risk students, collaboration with instructors and LRC staff, and data-informed interventions to foster student

Qualifications

• Bachelor's degree in a related field and two years of relevant experience or an equivalent combination of education and experience.
• Experience with advising, coaching, teaching, student success, retention, or related areas.
• Master’s degree in Education, Counseling, or related program or 18 hours of graduate work.
• Strong oral, written, and interpersonal skills.
• Knowledge of software used in college or high school settings.

Responsibilities

• Assist with instruction of GEN 102, Cardinal Academic Success Seminar, and track attendance and progress.
• Coordinate outreach and intervention for REACH & Rise programs for first-time college students.
• Provide academic coaching interventions and connect students to campus resources.
• Collaborate with instructors to identify students needing intervention and conduct outreach.
• Coordinate tutoring scheduling and data tracking in collaboration with LRC staff.

Skills

MS Office Suite

Classroom instructional experience

Analysis and data reporting skills

Critical thinking

Teamwork

Interpersonal skills

Knowledge of postsecondary education

Education

Bachelor's degree in a related field

Two years of relevant experience

Master’s degree in Education, Counseling, or related field

Job description

Department:

Location: Belknap Campus

Time Type: Full time

Worker Type: Regular

Job Req ID: R109154

Minimum Requirements: Bachelor's degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 5 (Salaried)

Position Description: The University of Louisville is seeking to hire an Academic Support Specialist II. The Academic Support Specialist supports undergraduate student persistence, academic achievement, and retention through instruction, coaching, outreach, and intervention services. This positionassistswith the delivery of the Cardinal Academic Success Seminar (GEN 102), providing classroom instruction, academic coaching, attendance monitoring, and student progress support. The role also coordinates outreach and intervention efforts for studentsparticipatingin other academic support initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assistswith the instruction of the academic recovery course, Cardinal Academic Success Seminar (GEN 102). Teaches an estimated4sections of GEN 102 per academic year. Conducts class sessions, tracks student attendance, provides academic coaching for students, and monitors student progress. May conduct individual conferences and/or communicate with students outside of scheduled class times to enhance their academic success.

• Provides support for REACH &Risefirst-time college studentsin compliance with state college readiness legislation (13 KAR 2.020).Coordinates student outreach,meets with students for academic coaching, and follows up as needed. Connect students to campus resources and makesreferrals asappropriate.

• Assists with proactive outreach efforts with at-risk undergraduate students. Utilizes CardSmart, TracCloud, and other university communication platforms to reinforce the use of academic support services, programs, and staff who focus on student success. Provides referrals to key campus partners and offices to foster student retention efforts.

• Provides academic coaching interventions for students enrolled in GEN 103/104. Works with GEN 103/104 instructors to identify students in need of intervention. Coordinates student outreach, meets with students individually, and follows-up as needed.

• Collaborates with LRC staff to coordinate tutoring for at-risk students. Assists with developing schedules, attendance interventions, and data tracking.

Preferred Qualifications

Master’s degree in Education, Counseling, or similar programs; or at least 18 hours of graduate work. Knowledge of/experience using software used in college or high school settings. Excellent oral, written, and interpersonal skills. Experience working with college students in advising, coaching, teaching, student success, retention, or related areas.

COMPETENCIES

MS Office Suite

Classroom instructional experience

Analysis and data reporting skills

Critical thinking

Teamwork

Interpersonal skills

Knowledge of postsecondary education and student development

Targeted Salary $48,225

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy.In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans.The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

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