Academic Scheduling Analyst

University of Minnesota; Minneapolis (MN); Hybrid; USD 74,861 - 78,700; Full time

Benefits offered by this job

Healthcare benefits

Tuition benefits

Retirement plans

Job summary

University of Minnesota is seeking an Academic Scheduling Business Process Lead to drive system-wide academic scheduling optimizations and manage 25Live and PeopleSoft workflows. You will develop data-driven insights, support annual reporting, and coordinate with stakeholders across campuses.

The role requires strong SQL/PeopleSoft skills, experience with data warehouses, and excellent communication. Hybrid work is available, with eligibility considerations for Minnesota-based relocation.

Qualifications

• BA/BS degree required, plus
• Two years of work experience in business or systems process analysis with a related degree, or Master's degree
• Demonstrated experience in business analysis best practices, project management, and system troubleshooting techniques.
• Excellent written and oral communication skills; strong customer service skills.
• Strong conceptual, analytical, and problem solving skills
• Demonstrated ability to meet deadlines, prioritize tasks, manage projects and work independently.

Responsibilities

• Lead system-wide academic scheduling optimizations and final exam batch scheduling; analyze user requirements and provide technical solutions.
• Lead work-flow for schedule of classes production; maintain PeopleSoft Schedule of Classes and 25Live processes; guide junior staff.
• Document related business processes and requirements; communicate updates to users and stakeholders.
• Support data extraction for annual reporting using Scheduling DB, PeopleSoft, and Data Warehouse; develop and test upgrades.
• Provide backup for 25Live System Administrator; assist in design changes and software impacts.

Skills

Scheduling software

SQL

PeopleSoft

Data analysis

Education

BA/BS degree

Master's degree

Tools

PeopleTools

Crystal Reports

Data Warehouse

UM Analytics

Job description

Job Information

Job ID: 374941

Location: Twin Cities

Job Family: Information Technology

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Code: 9702BS

Employee Class: Acad Prof and Admin

About the Job

Serve as an analyst and business lead for system-wide enterprise level academic/event scheduling system. Provide software analysis, development and maintenance support for the 25Live system in the Office of Classroom Management. Support user interface for 25Live. Work to identify security and access needs of end users. Execute and/or formulates new queries for data extraction from Scheduling database, PeopleSoft, and/or Data Warehouse to support OCM annual reporting to include utilization reports and summaries. Provide backup for 25Live System Administrator.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a hybrid work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border OR otherwise open to relocation.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Essential Job Functions

Academic Scheduling Business Process Lead: (40%)

• Conduct system wide academic scheduling optimizations and final exam batch scheduling: gather and analyze user requirements; review user requests; provide recommendations with appropriate technical solutions to meet business requirements; conduct optimizations.
• Lead work-flow for schedule of classes production: maintain in-depth knowledge of all PeopleSoft Schedule of Classes and 25Live business processes, and provide technical guidance to less experienced staff. Lead production calendar driven processes.
• Ensure documentation of related business processes and requirements.
• Communicate with users, departments, and campuses to keep them updated.
• Provide updates and perform presentations at user informational sessions and user group conferences.

Scheduling System Support (Maintenance): (25%)

• Maintain 25Live database for data integrity.
• Perform data-security development, maintenance, and improvement for all user roles and profiles in 25Live.
• Maintain security, customizations and documentation for users system-wide including, but not limited to: public facing scheduling calendars, roles, forms, pricing formulas, etc.
• Work with 25Live System Administrator, vendors, and users to develop and test 25Live upgrades and bundles: provide quality control through appropriate testing, create test conditions, performs testing, reports defects, etc.
• Function as application expert (second tier support) for help-line staff system-wide.
• Represent user perspective on design and interface changes to the system.
• Work closely with the Scheduling team to share understanding.
• Provide backup for the 25Live system administrator as needed.
• Work with management to communicate, share concerns, and software impacts.

Report Development and Maintenance: (25%)

• Organize and maintains security for delivered and customized reports for end users.
• Use established processes and procedures to extract data and prepare Space Utilization reports at the end of each semester for publication on OCM website.
• Prepare and run ad hoc queries and reports as requested utilizing PeopleSoft Query, Data Warehouse, 25Live, etc.
• Evaluate the ongoing development of UM Analytics and any other innovative tools to assess their benefits to OCM with an eye for replacing current reporting methods.
• Demonstrate good judgment, sound decision-making, and professional expertise in support of OCM's reporting objectives.

Other Duties: (10%)

• Gain and maintain knowledge of tools used to support enterprise systems (i.e., SQL, PeopleTools, workflow, and web tools).
• Collaborate with University community on scheduling and software needs, including study space application.
• Represent OCM on related committees and task forces.
• Work effectively with other ASR staff.
• Perform individual development planning.
• Other duties as assigned.

Preferred Qualifications (Core Competencies)

• At least three years experience with scheduling software systems.
• Previous experience working in a business or analyst capacity supporting education data and reporting utilizing one or many of the following tools: PeopleSoft Query Manager, UM Analytics, UM Reports / Reporting Center, Data Warehouse.
• Experience working with University data and tools.
• Significant experience with SQL and Crystal Reports.
• Experience/training in higher education, Enterprise Scheduling Systems, and PeopleSoft.
• Direct experience with academic scheduling and related business practices.
• Knowledge of principles and techniques of training.
• Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
• Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.

Required Qualifications

• BA/BS degree required, plus
• o Two years of work experience in the areas of business or systems process analysis with a related degree, or Master's degree
• Demonstrated experience in business analysis best practices, project management, and system troubleshooting techniques.
• Excellent written and oral communication skills; strong customer service skills.
• Strong conceptual, analytical, and problem solving skills
• Demonstrated ability to meet deadlines, prioritize tasks, manage projects and work independently.

About the Department

The mission of Academic Support Resources (ASR) is to make a positive difference in students' lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality.

The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service.

The Office of Classroom Management (OCM) directly supports high quality teaching and learning by faculty and students in University classrooms. OCM is the central point of contact, and single point of responsibility and accountability, for all general purpose classroom and study space issues. OCM is a national leader in the coordination and operation of classrooms, and is focused on the continual improvement of teaching and learning environments.

Pay and Benefits

Pay Range: $74,861- $78,700; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.