Academic Programs Coordinator

The Pennsylvania State University; State College (Centre County); Hybrid; USD 41,000 - 65,000; Full time

Benefits offered by this job

Tuition discount

Flexible work arrangements

Competitive benefits

Professional development

Job summary

The Pennsylvania State University is seeking an experienced Academic Program Coordinator for the Communication Sciences and Disorders Department. You will support graduate and undergraduate programs, manage student records, admissions tasks, course scheduling, and committee support across the Fox Graduate School and university-wide units.

Ideal candidates demonstrate strong communication, equity, and organizational skills, with proficiency in systems like LionPATH, SIMBA, GRADS, and GRADS.

Qualifications

• Excellent interpersonal, verbal, and written communication skills.
• Strong commitment to equity, respect and inclusion with high professionalism.
• Ability to work with minimal supervision and exercise discretion.
• Adept at learning university and CSD-specific systems.

Responsibilities

• Serve as liaison between graduate students, faculty, and the Fox Graduate School.
• Enter/retrieve information in LionPATH for admissions, course registration, and related activities.
• Act as primary course scheduler for undergraduate and graduate courses and schedule exams.
• Maintain graduate student files and assist with assistantships, fellowships, and records.
• Provide back-up administrative support for the Speech, Language, and Hearing Clinic.

Skills

Interpersonal communication

Verbal communication

Written communication

Equity & inclusion

Professionalism

Customer service

System navigation

Graduate records knowledge

Learning new systems

Education

Associate Degree

GED or HS diploma

Tools

SIMBA

GRADS

GRATS

WorkLion

iTwo

LionPATH

Job description

POSITION SPECIFICS

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

The Communication Sciences and Disorders Department in the College of Health and Human Development seeks an experienced and customer-service driven individual to serve as Academic Program Coordinator for the Department. This position will work across all academic programs, including undergraduate, master's and doctoral programs. This position will interact with students and faculty across the department, liaisons in the Fox Graduate School, and faculty and staff from other departments/units across the university system.

PRIMARY responsibilities include, but are not limited to:

• Serve as the liaison between graduate students, faculty, and the Fox Graduate School. Through this, the successful candidate will keep faculty and students informed of Departmental and University regulations.
• Enter and retrieve information from LionPATH for admissions, course registration, petitioning for overload, drop/add, instructional information, audits, transcripts, and related activities.
• Act as the primary course scheduler for undergraduate and graduate courses, including:
  • planning and entering course layouts for future semesters in collaboration with the Professors-in-Charge (PICs), advisers, and Department Head;
  • scheduling final exams;
  • submitting textbook information;
  • evaluating course controls; and
  • preparing course evaluations (SEEQs).
• Maintain graduate student files, including:
  • processing of assistantship and fellowships;
  • terms of offer and labor distributions for students;
  • maintain and record clearances required prior to initiation of clinical practica;
  • approval for graduation;
  • scheduling final, qualifying, comprehensive, and dissertation exams; and
  • other documentation related to qualification for clinical certification
• Serve as primary staff support for the Graduate PIC and, as warranted, for the Undergraduate PIC, including, but not limited to, composing routine correspondence, letters, memos, annual reports, and preparing minutes from faculty meetings.
• Serve as primary staff support for the Graduate Admissions Committee for sending information and responding to questions regarding the CSD program, monitoring materials received from prospective students, maintaining information on application systems (e.g., GRADS, Communication Sciences and Disorders Centralized Application System (CSDCAS)), coordinating prospective student visits, sending decision letters, and using spreadsheets to compile information on applicants for review.
• Process limited financial documents including honorariums for externship supervisors, clinic bank deposits, and assistantship/fellowship awards.
• Provide back-up administrative support for the Speech, Language, and Hearing Clinic.

QUALIFICATIONS

Candidates should demonstrate the following skills, experience, and qualities to be successful in this position:

• Candidates for consideration will exhibit excellent interpersonal, verbal, and written communication skills, and demonstrate conscientious attention to detail and organization.
• The successful candidate must have a strong commitment to equity, respect and inclusion, be highly motivated, exhibit a high level of professionalism, and exhibit exceptional customer service skills.
• Consistent high quality and thorough work is critical.
• Must be able to work with minimal supervision and exhibit discretion and independent judgment.
• This position requires the use of both university systems and CSD-specific systems, so the successful candidate must be adept at learning new systems and processes.
• This position requires in-depth knowledge about The Fox Graduate School and graduate student records.
• Experience with systems including SIMBA, GRADS, GRATS, WorkLion, iTwo, and LionPATH is preferred.
• The successful candidate must be able to meet and comply with all applicable health and safety requirements in the Speech, Language, and Hearing Clinic and other work settings.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

If filled as Academic Program Coordinator - Senior Support, this position requires:Associate Degree4+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:NoneIf filled as Academic Program Coordinator - Intermediate Support, this position requires:General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experience; Relevant education accepted in lieu of experienceRequired Certifications:None

LOCATION

The College of Health and Human Development is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $64,668.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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