Academic Program Assistant

University of Southern California; Los Angeles (CA); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Professional development

Transit access

Job summary

The University of Southern California in Los Angeles seeks an Academic Program Specialist to support study abroad and travel programs. You will help coordinate operations, communications, financials, data analysis and logistics, while serving students and domestic and international partners.

The ideal candidate will have a Bachelor's degree and at least two years in higher education or customer service, with familiarity in Workday Finance, Terra Dotta, Excel and Outlook being desirable.

Qualifications

• Bachelor's degree or equivalent education and experience.
• 2+ years in higher education, customer service, or related field.
• Knowledge of Workday Finance, Terra Dotta, Excel, Outlook desirable.

Responsibilities

• Coordinate program operations, communications, financial transactions, data analysis and logistics.
• Serve as a key resource for students and domestic/international partners.
• Assist in coordinating travel and study abroad program logistics.

Skills

Communication

Customer service

Project management

Detail orientation

Education

Bachelor's degree

Tools

Workday Finance

Terra Dotta

Excel

Outlook

Website maintenance

Job description

## Academic Program AssistantApply: Hybrid: Los Angeles, CA - University Park Campus: Full time: Posted Today: REQ20180818The University of Southern California (USC), founded in 1880, is located in the heart of downtown Los Angeles and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” comprised of the faculty, students, and staff who make the university a great place to work.The USC Dana and David Dornsife College of Letters, Arts and Sciences is seeking an Academic Program Specialist. The largest and oldest of the USC schools, USC Dornsife functions as the academic core of the university, offering courses and advancing knowledge across the humanities, social sciences and natural sciences.Join our team and help bring global academic experiences to life! The Academic Program Specialist will support Dornsife’s study abroad and other travel program opportunities by assisting in coordinating program operations, communications, financial transactions, data analysis, and logistics. This position will also serve as a key resource for students and domestic and international partners.The ideal candidate is a detail-oriented problem solver with strong communication, customer service, and project management skills who thrives while managing multiple priorities.**Qualifications:** Bachelor’s degree or equivalent education and experience, plus at least two years of relevant experience in higher education, customer service, or a related field.Knowledge of or experience with Workday Finance, Terra Dotta, Excel, Outlook and website maintenance is desirable but not required.*Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.*The hourly rate range for this position is $29.76 - $34.76. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.**Required Documents and Additional Information:*** Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.* Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards* USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education Minimum Experience: 2 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience in higher education and/or customer service. Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders. Demonstrated attention to detail. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads. **USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the****Background Screening Policy Appendix D****for specific employment screen implications for the position for which you are applying.****We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.**