Academic Detailer Pharmacist

UnitedHealth Group; Eden Prairie (MN); Remote; USD 92,000 - 164,000; Full time

Job summary

PharmScript, part of the Optum family, seeks an Academic Detailer Pharmacist to engage community physicians and health plan administrators in educational activities. You will drive adherence to guidelines, support medication adherence, and promote cost-effective prescribing while working remotely across the United States.

Responsibilities include planning weekly activities, communicating outcomes, and delivering educational content to providers.

Qualifications

• Bachelor of Science in Pharmacy or PharmD.
• Current and unrestricted Pharmacist license.
• 3+ years of experience as a practicing Pharmacist OR completion of an ASHP-accredited pharmacy residency in managed care, ambulatory care or specialty pharmacy.
• Experience analyzing and interpreting pharmacy claims data, cost drivers and trends to identify opportunities, support decision-making, and measure outcomes.
• Experience working independently in a remote environment while collaborating with cross-functional teams and client stakeholders to achieve shared goals and drive successful outcomes.

Responsibilities

• Plan weekly activities, summarize outcomes and detail actionable items from activities.
• Engage top prescribers through face-to-face visits, telephonic outreach, and fax/mail intervention to provide feedback on prescribing patterns.
• Review prescriber-specific opportunities to improve care on behalf of members.
• Develop and manage the client relationship with your health plan partner through effective communication and drug expertise.
• Apply marketing/consultation techniques in promotion of national practice guidelines for clinical effectiveness and safety.
• Participate in development of reports with comparative data on prescribing practices.
• Participate in development of outcome reports to track intervention success.
• Analyze data to track and trend program impact and identify areas for improvement.

Skills

Independent work drive

Effective communication

Organizational skills

Interpersonal skills

Remote work experience

Education

Bachelor of Science in Pharmacy or PharmD

Tools

Microsoft Office

Outlook

Job description

Explore opportunities with PharmScript, part of the Optum family of businesses. PharmScript is one of the nation's leading pharmacies, partnering with long-term and post-acute care facilities to supply medications to thousands of residents and patients. Be part of our team that's dedicated to delivering safe, accurate and timely medication to those who need it most. PharmScript is a place where you can thrive and contribute. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• The Academic Detailer Pharmacist will independently engage community-based physicians and medical group administrators in an educational capacity with the goals of:
  • driving adherence to evidence-based medicine guidelines
  • supporting medication adherence
  • supporting prescribing of lower cost alternatives
• As part of their daily responsibilities, this individual will work under the guidance and direction of their health plan partner to successfully drive initiatives and engage providers.

Additional specific responsibilities will include the following:

• Plan weekly activities, summarize outcomes and detail actionable items from activities
• Engage top prescribers through face-to-face visits, telephonic outreach, and fax/mail intervention to provide them with key feedback on their prescribing patterns, including benchmarks against relevant peer groups
• Review prescriber-specific opportunities to improve care on behalf of members
• Develop and manage the client relationship with your health plan partner by employing effective communication, utilizing professional acumen, and incorporating drug expertise
• Apply marketing/consultation techniques in promotion of national practice guidelines for clinical effectiveness and safety
• Participate in the development of reports providing comparative data on prescribing practices
• Participate in the development of outcome reports to track the success of interventions
• Analyze data to track and trend program impact and identify areas of opportunity to improve the program
• Function with high level of urgency in all business responses- internal and external
• Receive training and materials from health plan partners to disseminate to practices, including handouts, provider reports, and other desired collateral
• Provide monthly progress updates during health plan partner hosted meetings
• Provide annual presentation of each year's activities and outcomes
• Assist with providing data and feedback to truly change provider's behavior and achieve results
• Build collaborative and trusting relationships with the providers. Work as a clinical liaison between health plan partners and providers
• Maintain confidentiality and use only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities. This position may require PHI or other confidential information be taken outside the office or accessed from home electronically. The Academic Detailer Pharmacist is responsible for
• safeguarding this information in accordance with all HIPAA policies and regulations
• Actively contribute to staff meetings, quality workgroups, client discussions, and departmental initiatives by sharing insights, best practices, outcomes, challenges, and opportunities to enhance provider engagement and overall effectiveness
• Support formal and informal training, mentoring, and professional development initiatives by developing and delivering educational content, sharing expertise, and fostering growth among peers, providers, clients, and internal partners
• Serve as a clinical resource for provider engagement initiatives by offering subject matter expertise, supporting client priorities, and contributing to departmental goals and OptumRx's broader clinical strategy

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor of Science in Pharmacy or PharmD
• Current and unrestricted Pharmacist license
• 3+ years of experience as a practicing Pharmacist OR completion of an ASHP-accredited pharmacy residency in one of the following: managed care, ambulatory care or specialty pharmacy
• Experience analyzing and interpreting pharmacy claims data, cost drivers and trends to identify opportunities, support decision-making, and measure outcomes
• Experience working independently in a remote environment while effectively collaborating with cross-functional teams and client stakeholders to achieve shared goals and drive successful outcomes
• Proficient skills in Microsoft Office and Outlook
• Ability to travel locally, up to 25%

Preferred Qualifications:

• Solid clinical knowledge and experience collaborating with providers to recommend or promote clinically appropriate and cost-effective care
• Experience proactively outreaching to providers or provider offices on pharmacy recommendations and topics
• Experience driving change through collaboration with providers and their staff
• General pharmacy/PBM, medical practices business understanding related to prescribing
• Understanding of clinical quality programs (i.e. CMS STAR Ratings, NCQA/HEDIS, PQA)
• Understanding of pay-for-performance programs, ACOs and other performance/quality-based initiatives
• Academic Detailing experience
• Managed care or PBM experience
• Experience giving formal presentations

Competencies:

• Demonstrated record of being a self-starter, with a strong independent work drive
• Habitual use of metrics in daily work
• Effective communication skills (phone, email, written communication and documentation)
• Effective organizational skills
• Effective interpersonal skills, ability to establish and build new relationships from scratch

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.