Academic ASAP Student Advisor-HEOa

City University of New York; New York (NY); On-site; USD 77,000 - 82,000; Full time

Job summary

York College within the City University of New York seeks an Academic ASAP Student Advisor-HEOa to provide comprehensive advisement, support ASAP/ACE programs, and assist students in achieving timely degree completion. The role includes coordinating with faculty and staff, conducting workshops, and maintaining accurate student records.

Min: Bachelor's degree with four years related experience; Master's degree preferred.

Qualifications

• Bachelor's degree required; four years related experience.
• Strong organization, planning, and facilitation skills.
• Ability to work independently and in a team.
• Excellent communication and recordkeeping abilities.
• Proficiency with Microsoft Office Suite and learning new systems.

Responsibilities

• Collaborates with academic affairs, enrollment, and student affairs to help students declare majors and select courses.
• Monitors student performance and takes action to address curricular requirements.
• Develops academic plans and conducts graduation audits.
• Provides information on student support services, policies, and procedures.

Skills

Organization

Project management

Communication

Facilitation

Recordkeeping

MS Office

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office Suite

Job description

Academic ASAP Student Advisor-HEOa

POSITION DETAILS

York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners.

York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines, including accounting, aviation management, business, computer science, journalism, social work, teacher education, a dual BS/MS degree in Occupational Therapy, and one of the top-ranked nursing programs in New York State, provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education.

Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education.

The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization.

York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world.

ASAP (Accelerated Study in Associate Programs) and ACE (Accelerate, Complete, Engage) programs help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly MetroCard’s for all students. Further information is available at www.cuny.edu/ASAP .

Duties and responsibilities include but are not limited to:

• Collaborates with other academic affairs staff as well as enrollment and student affairs to assist students to declare majors and select appropriate courses

• Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

• Develops academic plans and performs graduation audits

• Provides information to students regarding student support services, college policies and program procedures and guidelines

• Facilitates workshops; assists with other department activities such as course scheduling

• Establishes and maintains student advisement files; prepares activity reports and analyses

• May provide career and transfer services and/or specialized program counseling

• May supervise junior advising and/or clerical staff

QUALIFICATIONS

Bachelor’s degree required, in an appropriate discipline and four years related experience.

The preferred candidate will have:

-Master's Degree

• Strong understanding of the needs and challenges facing students from diverse urban backgrounds

• Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators

• Strong organization, project management, communication, and facilitation skills

• Ability to maintain accurate and detailed records of student activities

• Computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed.

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The ASAP Advisor is a member of an integrated College team providing individual academic, career and related support to an assigned group of college students as they progress through the program.

• Delivers comprehensive advisement support services to an assigned group of students through degree completion

• Conducts workshops and group advisement on topics of relevance and interest

• Reviews student progress and tracks student use of academic support services

• Conducts regular outreach to faculty and other college staff as needed to support student success

• Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs

• Supports annual recruitment of students

• Organizes periodic special events and programs for students, faculty and staff

• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$77,097 - $82,384 - Salary commensurate with qualifications and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

October 2, 2026 (Job posting will be removed at 12:00am)

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32630

Location: York College