Academic Affairs Operations Lead (Hybrid)

The University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The University of Massachusetts Amherst is seeking an Office Manager in Amherst to lead departmental operations within Academic Affairs, Public Health/Health Sciences. The role partners with the Department Chair and faculty to oversee administrative, financial, and academic activities, ensuring compliance and effective delivery of programs.

The position emphasizes collaboration across offices, coordination of faculty recruitment, budgeting, and student services, with a hybrid work arrangement

Qualifications

• Bachelor's degree and two years of related experience.
• Experience developing and managing budgets.
• Strong interpersonal and relationship-building skills with a diverse population.
• Excellent attention to detail, written and oral communication.
• Ability to interpret and apply university policies and procedures.
• Strong organizational skills and ability to manage multiple projects.
• Proficiency with Microsoft Office Suite; ability to work with confidential information.
• Ability to supervise student employees and provide timely support.

Responsibilities

• Provide operational leadership for administrative, financial, and academic functions.
• Support Department Chair and faculty; oversee academic administration and student services.
• Coordinate faculty recruitment, contracts, payroll, and other personnel actions.
• Manage departmental financial operations including budgeting, procurement, and reporting.
• Oversee facilities, space management, and safety planning.
• Coordinate graduate education support, exams, defenses, and accreditation efforts.
• Ensure compliance with university policies and regulatory requirements.
• Collaborate with university offices to support curricula, student services, and communications.

Skills

Budget management

Communication

Organization

Policy interpretation

Supervision

Education

Bachelor's degree

Tools

SPIRE

PeopleSoft

Summit

Concur

BuyWays

Job description

The University of Massachusetts Amherst is seeking an Office Manager in Amherst to lead departmental operations within Academic Affairs, Public Health/Health Sciences. The role partners with the Department Chair and faculty to oversee administrative, financial, and academic activities, ensuring compliance and effective delivery of programs.

The position emphasizes collaboration across offices, coordination of faculty recruitment, budgeting, and student services, with a hybrid work arrangement