Academic Advisor - Undergraduate

Careers at Drexel; Philadelphia (Philadelphia County); On-site; USD 45,000 - 68,000; Full time

Job summary

Drexel University in University City, Philadelphia is seeking an Academic Advisor to manage an undergraduate caseload within the College of Engineering and Computing. You will serve as an instructor for EXP 1001, guide students through curriculum and degree requirements, and support initiatives to promote retention and success.

The role requires collaboration with faculty, staff, and external partners, handling confidential information, and contributing to student advocacy and program

Qualifications

• Associate's degree or the equivalent combination of education and work experience.
• 0–2 years of experience in academic advising, student services, or related educational environment.
• Excellent oral and written communication skills with strong interpersonal skills.

Responsibilities

• Advise a caseload of current and prospective students on curriculum and degree requirements.
• Provide developmental advising focused on reasoning, goal setting, and referrals.
• Advise students on college and University regulations, policies, and procedures.
• Support diverse academic, personal, and developmental student needs.
• Connect students with appropriate resources to promote success.
• Manage transactional advising: add/drop, changes of major, academic standing, and related processes.
• Assist with registration and resolve related issues.
• Monitor progress and intervene when needed.
• Communicate with students, faculty, and administration about academic matters.
• Maintain timely student records and documentation.
• Assist with advising technology and use of student information systems.
• Maintain confidentiality of student information per FERPA and policies.
• Teach EXP 1001, and participate in other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Team collaboration

Customer service

Education

Associate's Degree or equivalent

Tools

Microsoft Office

Student information systems

Job description

Job Summary

The Academic Advisor will carry an undergraduate caseload within the College of Engineering and Computing, serve as an instructor for assigned sections of the fall-term EXP 1001 course, and participate in advising initiatives and projects as assigned. This is a highly visible position requiring an individual who can effectively interact with a wide range of internal and external constituents. Academic advisors, like faculty and other professional staff, are central to providing information, guidance, and support that enable students to make informed decisions, engage available resources, and achieve their academic, personal, and professional goals.
The individual is expected to exercise sound judgment when working with students, faculty, staff, parents, administrators, and representatives of external organizations. The advisor must be resourceful, organized, and disciplined, with the ability to work collaboratively with stakeholders throughout the University community. The Academic Advisor provides comprehensive academic advising to current and prospective CCI students regarding academic policies, procedures, curriculum requirements, and progress toward degree completion. The position performs advanced student service functions that require broad knowledge of established academic policies and procedures and supports students throughout their academic careers through a holistic approach to the student experience.
Working in partnership with stakeholders across the University, the Academic Advisor serves as a student advocate and an integral contributor to student learning, development, retention, and success. The advisor proactively identifies student needs, provides appropriate guidance and referrals, supports students in navigating academic and institutional processes, and contributes to initiatives that promote academic progress and timely degree completion.

Essential Functions

• Academic Advising & Student Development:
  • Advise a caseload of CCI current and prospective students regarding curriculum, academic progress, degree requirements, and related matters.
  • Provide developmental advising focused on critical and ethical reasoning, goal setting, identifying and addressing obstacles, and making appropriate referrals.
  • Advise students regarding college and University regulations, policies, and procedures.
  • Support students with diverse academic, personal, and developmental needs.
  • Connect students with appropriate academic and University resources to promote academic success and personal and professional growth.
• Transactional Advising & Academic Progression:
  • Manage transactional advising for undergraduate students, including add/drop, minors, change of major, closed-section overrides, academic standing, and related academic processes.
  • Assist students with registration and resolve registration-related issues.
  • Monitor student academic progress and provide appropriate advising interventions.
  • Communicate with students, faculty, and administration regarding academic and registration matters.
  • Maintain effective lines of communication to ensure timely resolution of student concerns.
• Student Support Events, Recruitment & Retention Activities:
  • Assist with student events and initiatives, including Welcome Week, College Day, Peer Mentoring, Commencement, and Celebration of Engineering.
  • Participate in student support programming designed to promote engagement, persistence, and academic success.
  • Support advising-related student initiatives and programs.
  • Participate in College recruitment and retention activities.
  • Provide academic advising and program information to prospective and current students at appropriate events.
  • Support recruitment and retention project teams as assigned.
  • Occasionally staff evening and weekend events in support of College initiatives.
• Registration, Graduation & Student Records:
  • Pre-clear candidates for graduation and ensure all degree requirements are satisfied.
  • Support student registration processes and resolve registration issues.
  • Maintain accurate and timely student records and documentation.
  • Maintain inactive and archived student files in accordance with university procedures.
• Advising Technology, Communication & Collaboration:
  • Maintain proficiency with technology and systems related to academic advising.
  • Use advising and student information systems to support student tracking, documentation, and communication.
  • Appropriately manage sensitive and confidential student information in accordance with FERPA and University policies.
  • Collaborate with faculty, staff, administrators, and University partners to support student success.
• Teaching: EXP 1001.
• Other Duties as Assigned.

Required Qualifications

• Minimum of a Associate's Degree or the equivalent combination of education and work experience. ( Please review the Equivalency Chart for additional information.)
• Minimum of 0-2 years of experience in academic advising, student services, higher education, or a related educational environment.
• Excellent oral and written communication skills and strong interpersonal skills.
• Well-developed organizational, analytical, and problem-solving skills with strong attention to detail.
• Ability to proactively identify concerns, assess situations, and develop appropriate solutions.
• Demonstrated commitment to providing high-quality, student-centered service.
• Ability to work independently and collaboratively with minimal supervision.
• Ability to manage multiple priorities, complete projects, and meet established deadlines.
• Ability to exercise sound judgment when handling sensitive and confidential information.
• Proficiency with personal computers and standard software applications, including Microsoft Office or comparable productivity tools.
• Experience working with students experiencing academic, personal, or other challenges and connecting them with appropriate resources.

Location

• University City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade I. Compensation for this grade ranges from $45,330.00 - $68,000.00 per year. Please note that the offered rate for thisposition will vary based on thesuccessful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.

Advertised: Sep 17 2026 Eastern Daylight Time
Applications close: Oct 1 2026 Eastern Daylight Time