Academic Advisor II

Iowa State University; Mackay (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement benefits including defined‑

Onsite childcare (Ames, Iowa)

Life insurance and long-term-disablity

Flexible Spending Accounts

Employee Assistance Program

Wellbeing program

Job summary

Iowa State University in Ames, IA is seeking an Academic Advisor II to support students in the AESHM program. The role focuses on advising, course planning, and university policy guidance to promote student success.

The incumbent will manage advising records, coordinate substitutions, and participate in recruitment and orientation activities, while collaborating with faculty and staff to develop student-focused initiatives.

Qualifications

• Bachelor’s degree and 2 years of related experience.
• Master’s degree in higher education, student affairs, counseling, fashion design and merchandising, hospitality management, event management, or related field.
• Experience providing academic advising or student support services in a higher education setting.
• Experience teaching, facilitating workshops, or delivering presentations to student or professional audiences.

Responsibilities

• Advise current students in the Department of Apparel, Events, and Hospitality Management (AESHM).
• Meet individually with advisees and maintain accurate advising records.
• Provide guidance on degree requirements, course planning, academic policies, and university procedures.
• Review and approve course substitutions in coordination with AESHM Program Directors.
• Process change-of-major requests and approve minor declarations.
• Maintain transfer plans with community colleges.
• Monitor student success data and advising records in MapWorks, Navigate, and Workday.
• Conduct proactive outreach to support student success, retention, and engagement, and connect students with appropriate campus resources.

Skills

Academic advising

Public speaking

Student support

Collaboration with faculty

Education

Bachelor’s degree + 2 years related experience

Master’s degree in higher education, student affairs, counseling, fashion design and merchandising, hospitality management, event management, or related field

Job description

Academic Advisor II

Job Group: Professional & Scientific

Required Minimum Qualifications:

• Bachelor’s degree and 2 years of related experience

Preferred Qualifications:

• Master’s degree in higher education, student affairs, counseling, fashion design and merchandising, hospitality management, event management, or a related field
• Experience providing academic advising or student support services in a higher education setting
• Experience teaching, facilitating workshops, or delivering presentations, including public speaking to student or professional audiences
• Professional experience in the fashion design and merchandising, hospitality management, or event management industry
• Experience collaborating with faculty, staff, and campus partners and using student information or advising systems to support student success

Eligibility and Work Information:

• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
• Appointment Type: Regular
• Number of Months Employed Per Year: 12
• Month Work Period Time Type: Full time
• Pay Grade: PS806
• Original Posting Date: November 9, 2026
• Posting Close Date: November 16, 2026
• Job Requisition Number: R20164

Duties:

• Advise current students in the Department of Apparel, Events, and Hospitality Management (AESHM).
• Meet individually with advisees and maintain accurate advising records.
• Provide guidance on degree requirements, course planning, academic policies, and university procedures.
• Review and approve course substitutions in coordination with AESHM Program Directors.
• Process change-of-major requests and approve minor declarations.
• Maintain transfer plans with community colleges.
• Monitor student success data and advising records in MapWorks, Navigate, and Workday.
• Conduct proactive outreach to support student success, retention, and engagement, and connect students with appropriate campus resources.
• Coordinate industry campus visits.
• Lead AESHM Learning Communities, including Common Threads and Directions, in collaboration with advising team members.
• Interpret university and departmental policies and procedures for students and families.
• Refer students to appropriate campus resources, including academic support services, counseling services, financial aid, and other student support programs.
• Collaborate with college staff, departmental faculty, and the AESHM advising team to develop and implement recruitment and outreach plans.
• Participate in student recruitment activities, campus visits, orientation programs, and other enrollment initiatives.
• Coordinate and lead orientation programs for new students and families.
• Teach orientation courses.
• Present at orientation sessions, open houses, visit days, and other departmental events.
• Advise student organizations and support student leadership development.
• Lead AESHM Learning Communities, including Common Threads and Directions, in collaboration with advising team members.

Benefits:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran.

Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [e-mail] or call [phone] or Toll-Free: [phone].

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

By focusing on the future and providing the best student experience possible, Iowa State University attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.