Academic Advisor and Tutoring Services Coordinator

The Chronicle Of Higher Education, Inc.; Crookston (MN); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Competitive benefits including health

Retirement plans

PSLF opportunity

Tuition benefit program

Job summary

The University of Minnesota Crookston invites applications for an Academic Advisor and Tutoring Services Coordinator. Located in the Student Success Center, this full-time role reports to the Director of Student Success and Academic Advising and includes managing a partial academic advising caseload while coordinating tutoring services across online and on-campus programs.

We seek candidates who combine advising expertise with leadership in tutoring, training peer tutors, and collaborating with

Qualifications

• BA/BS degree plus at least four years of relevant experience; or a Master’s degree plus at least two years of relevantexperience.
• Demonstrated self-awareness, cultural competence, andachievement in working with diverse student, faculty, and staffpopulations.
• Demonstrated understanding of student development and advisingbest practices.
• Strong interpersonal, written, and verbal communicationskills.
• High level of organizational skills and attention todetail.

Responsibilities

• Provide dedicated support to online and on-campus students by applying knowledge of curricular options and policies to assist an assigned advising caseload.
• Review student records and progress, making short-term registration suggestions and multi-semester plans.
• Meet with students in-person or via virtual video conferencing to provide guidance on course selection and degree progress.

Skills

Interpersonal skills

Communication skills

Organizational skills

Student advising

Education

BA/BS degree + 4 years experience

Master’s degree + 2 years experience

Tools

CRLA ITTPC Certification

Job description

About the Job

Position Overview:

Position Overview

This position is located in the Student Success Center and reportsto the Director of Student Success and Academic Advising. Theposition will maintain a partial academic advising caseload.Additionally, the Academic Advisor and Tutoring ServicesCoordinator will coordinate the operations of the University’sTutoring Services (excluding the Writing Center), supporting arange of academic assistance programs including one-on-onetutoring, online tutoring, group tutoring sessions, and academiccoaching. The Academic Advisor and Tutoring Services Coordinatorwill help implement inclusive, data driven academic support for allUMN Crookston students. This position will collaborate acrosscampus with a variety of academic, student affairs, and otherdepartments.

Compensation and Term

• 12-month, full-time annual renewable position.
• Compensation commensurate with experience, qualifications, andacademic discipline.
• Competitive benefits including health and retirement.

Appointment and Reporting

• Reports to the Director of Student Success and AcademicAdvising.
• Hired through a competitive national search.
• Final job offer is contingent upon a completed backgroundcheck, receipt of official college transcripts and authorization towork in the United States.

Visa Language

Please note, this position is not eligiblefor H-1B or Green Card sponsorship. This position does not offer aSTEM OPT training program.

Job Duties

General Academic Advising (45%)

• Provide dedicated support to both online and on-campus studentsby applying knowledge of curricular options, requirements, andpolicies to assist an assigned advising caseload, while supportingcomprehensive advising efforts through the Student SuccessCenter.
• Review student records and progress, making short-termregistration suggestions and multi-semester plans that promotedegree progress and attainment while optimizing collegiateengagement experiences.
• As appropriate, meet with students in-person or via virtualvideo conferencing platforms, to provide personalized guidance oncourse selection, degree progress, transfer course evaluations, andacademic goal-setting.
• Cultivate trusting relationships and foster a strong sense ofcampus belonging by utilizing active listening, empathy, andsupportive inquiry across both in-person and virtual studentinteractions.
• Monitor student progress in order to proactively and, whennecessary, intrusively intervene, advocate, and recommend resourcesand solutions to a variety of academic situations.
• Communicate applicable academic policies. Guide studentsthrough policy petitions when appropriate.
• In collaboration with faculty, stay up to date on curriculumfor assigned programs.
• In coordination with the Office of Admissions, completeunofficial transfer pre-evaluations for potential applicants,informing about requirements, prior transfer work that meetscriteria, and estimate the amount of credits remaining to completea requested degree program at UMN Crookston.
• Provide input to the academic advising team on the development,evaluation, and continuous improvement of advising systems andprocesses.

Tutoring Services Coordinator (45%)

• Coordinate the daily operations of Academic Subject Tutoring,ensuring efficient scheduling, communication, and servicedelivery.
• Maintain and update professional development and trainingmodules for peer tutors, covering pedagogy, academic support bestpractices, equity/inclusion, feedback strategies, content-specifictutoring, and use of learning technologies.
• Serve as a mentor and resource to peer tutors; mediateperformance or student-related challenges; promote a collaborativeand growth-oriented culture among staff.
• Observe tutoring sessions (in person and/or online), providefeedback to tutors, and facilitate reflective practices andimprovement plans.
• Work closely with the Director of the Student Success Center toensure alignment of tutor training and supervision practices withdepartmental goals and institutional policies and with bestpractices and standards, such as CRLA Certification.
• Contribute to the development of the tutoring services budgetand oversee responsible resource allocation in collaboration withthe Director of Student Success.
• Collaborate with faculty, departments, and other campuspartners to align tutoring with academic needs.

Leadership (10%)

• Contribute toward Student Success Center program developmentand evaluation metrics.
• Actively contribute to a positive, collaborative, andstudent-focused SSC office culture, assisting with the overall workof the team as needed.
• Create and utilize a network of relationships with faculty,student affairs educators, and other campus staff to collaborate ona connected system of referrals for robust academic support.
• Promote Student Success Center initiatives through outreach,presentations, and campus communications.
• Represent the office on committees, task forces, specialprojects, and other working groups, as designated by the Directorof Student Success.
• Leverage existing technology to foster better outreach tostudents to promote student success.
• Remain current and involved with comprehensive andfunction-specific professional associations and emerging trends inthe field.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications

• BA/BS degree plus at least four years of relevant experience;or a Master’s degree plus at least two years of relevantexperience.
• Demonstrated self-awareness, cultural competence, andachievement in working with diverse student, faculty, and staffpopulations.
• Demonstrated understanding of student development and advisingbest practices.
• Strong interpersonal, written, and verbal communicationskills.
• High level of organizational skills and attention todetail.

Preferred Qualifications

• Master’s degree in higher education, student affairs,counseling or a closely related field.
• 2+ years of professional experience in higher education,student affairs, academic advising, academic support, or a relatedfield.
• Prior experience coordinating or managing a tutoring orsupplemental instruction program.
• Experience with CRLA International Tutor Training ProgramCertification (ITTPC).

Pay and Benefits

Pay Range: $54,000 - $56,500 per year; depending oneducation/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

The University offers a comprehensive benefits package thatincludes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional trainingand degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counselingat no cost

While our salary ranges provide a framework, it is important tonote that most of the time, the initial pay may not reach the maximum of the range. Thisapproach ensures that compensation reflects the value and unique contributions ofeach candidate while maintaining equity within our organization. As part of ourcommitment to fair and equitable compensation, please be aware that the salary offered toincoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversityand inclusion in enriching the employment experience of itsemployees and in supporting the academic mission. The University iscommitted to attracting and retaining employees with varyingidentities and backgrounds.

The University of Minnesota provides equal access to andopportunity in its programs, facilities, and employment withoutregard to race, color, creed, religion, national origin, gender,age, marital status, disability, public assistance status, veteranstatus, sexual orientation, gender identity, or gender expression.To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successfulcompletion of a background check. Our presumption is thatprospective employees are eligible to work here. Criminalconvictions do not automatically disqualify finalists fromemployment.

About University of Minnesota

University of Minnesota, Crookston (UMC)

With a strong tradition of technology-enhanced teaching andlearning, the University of Minnesota Crookston (UMC) serves as theU's major outpost in Northwest Minnesota. UMC provides bothexperiential, career-oriented degree programs as well ashigh-quality online programs, while connecting its teaching,research, and outreach to rural economic development and service tothe region and beyond.

At the University of Minnesota, we are proud to be recognized byForbes as a Best Employer for Company Culture (2026), Best Employerfor Women (2023), and Best Employer by State (2022-2026). In 2026,we also received Culture Excellence & Industry Awardsrecognition for employee appreciation and work-lifeflexibility.