Academic Advisor

The Chronicle Of Higher Education, Inc.; Columbus (OH); Hybrid; USD 45,990 - 56,211; Full time

Job summary

Columbus State Community College, under The Chronicle Of Higher Education, Inc., seeks a dedicated Academic Advisor to assist students from enrollment to completion. In this role, you will manage a caseload, providing personalized support in academic and career planning while fostering community among students.

The ideal candidate will possess a Bachelor’s Degree in a related field and at least one year of experience in educational support. The position requires flexibility in hours as it includes second shifts and split schedules.

Qualifications

• Minimum of 1 year of teaching, tutoring, or academic support experience in a college setting.
• Ability to provide holistic support across academic, career, and personal dimensions.
• Strong relationship-building skills with students.

Responsibilities

• Manage a caseload of students and help them progress through their educational journey.
• Proactively communicate with students about their academic progress and needs.
• Provide guidance on academic programs, course selections, and financial plans.

Skills

Academic advising

Communication skills

Student engagement

Coaching

Time management

Education

Bachelor’s Degree in education, counseling, human services or related field

Experience in a college environment

Job description

Compensation Type: Salaried

Compensation: $51,101.40

Job Summary

Columbus State Community College is looking for a dynamic Academic Advisor to work on a second shift and or split schedule position. The Academic Advisor, Pathways serves the critical role of being the primary point of contact from enrollment to completion for in-depth, wrap‑around, holistic support that spans academic, career, and personal dimensions. The Advisor is responsible for developing strong relationships with individual students within their caseload and through these relationships, the Advisor will provide sustained, strategic, integrated, proactive, and personalized support for students. This role also builds community and seeks to connect students with one another, fostering a strong sense of belonging.

Holistic & Proactive Program Advising

• Manages a caseload of students in an assigned academic pathway, with the goal of understanding and helping students progress through their educational journey to completion.
• Proactively communicates with students, providing announcements, weekly updates, information on pop‑up visits, etc., to enhance the holistic student experience.
• Coaches students to develop academic, career, and financial plans that promote their success.
• Provides guidance to students on a range of academic matters, including academic programs, course selection, prerequisites, re‑sequenced programs of study, and eligibility.
• This advising also covers the evaluation of transfer credit and transfer opportunities, and is available in person, by phone, via email, or virtually, depending on the student's needs.
• Coordinates student support and outreach with identified network of care, including Financial Aid Advisors, Student Services staff, and community partners, to assist students having academic difficulties including warnings, probation, and academic dismissal.
• Serves as the primary liaison between the advising department and faculty, facilitating curriculum and resource updates (including advising hub), assisting prospective students exploring majors within the designated Pathway, managing "deep dive" content, and coordinating with the Pathways Career liaison on resources and requests.

Academic & Career Coaching

• Provides high‑level academic and career coaching to Pathways students.
• Provides individual support, group advising, and coaching for students in assigned caseload on topics related to goal setting, time management, study skills, and other relevant student success topics.

Programming & Student Engagement

• Actively plans and/or participates in student‑centered programming.
• Participates in onboarding events for incoming students within assigned pathways. Contributes to the successful orientation of pathways students.
• Participates in summer engagement opportunities for returning students.

Administrative

• Completes and maintains required documentation, using technology and systems including electronic case management tools, case notes, evaluation, test results, attendance, status reports and other confidential student records to document support provided.Maintains confidentiality of student files and other sensitive subject matter.
  • Reviews and interprets advising and related data, identifying trends and assisting the team in developing strategies to improve advising efficiency and quality.
  • Prepares weekly advising reports for the Pathways Advising Director, Program Manager, and leadership team.

  Culture of Respect

  • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

  Other Duties and Responsibilities

  • Attends all required department meetings and training. Participates in other student success initiatives or projects as needed.
  • Hours may include working outside of a normal work week schedule, including availability for offset hours as necessary and additional and evenings/weekends on a regular basis to provide service to students, etc.
  • The Clery Act identifies categories of employees as Campus Security Authorities (CSAs) who have federally mandated responsibilities to report crimes that are reported to them. By virtue of the College responsibilities, this position is a designated CSA and will receive additional training to comply with federal and institutional expectations.
  • Regular, predictable, and punctual attendance is required.

  Minimum Experience and Education Required

  • Bachelor’s Degree in education, counseling, human services, or related field.
  • One (1) year of teaching, tutoring, and/or academic support experience in a college environment; can include work done in a graduate assistant role as professional experience.
  • An appropriate combination of education, training, coursework and experience may qualify a candidate.

  Working Conditions

  • This position requires working on second shift and/or split schedule position.
  • Typical office environment. Regular exposure to moderate noise typical to business offices.

  *CSCC has the right to revise this position description at any time. This position description does not represent, in any way, a contract of employment.

  Full time

  Scheduled Hours: 40