Academic Advising Coordinator

Phase2 Technology; Austin (TX); On-site; USD 60,000 - 81,000; Full time

Job summary

The University of Texas at Austin is seeking an Academic Advising Coordinator on the UT Main Campus. The role leads an advising team, supervises staff, and serves as the liaison between Student Affairs and academic departments, with a primary focus on the Government department.

The position is exempt from FLSA, open to all applicants, and requires strong leadership, collaboration, and student advising skills to support undergraduate success and degree progress at UT Austin.

Qualifications

• Bachelor's degree and eight years of experience working with college students or in an academic advising capacity, or a Master's degree with six years, or a Doctoral degree with four years.
• Required competencies include accuracy, decision making, effective communications, initiative, interpersonal relationships, problem solving, service excellence, and teamwork.

Responsibilities

• Lead and supervise an academic advising team; hire, evaluate, and develop staff; oversee training and continuous education.
• Coordinate advising services for undergraduates and serve as lead advisor for embedded departments.
• Collaborate with Student Affairs and Liberal Arts units on policies, procedures, and resource coordination.
• Advise students on education, career planning, and timely graduation; develop success plans and referrals as needed.
• Participate in orientation activities; prepare advising materials and support first‑year and transfer students.
• Engage in professional development, meetings, and college/university initiatives.
• Assist with registration, course selection, and degree progress; manage holds, waitlists, and prerequisites.
• Maintain student notes and degree profiles; provide clear communication to faculty and staff.
• Represent the advising team in university committees and events; support departmental programs and outreach.

Skills

Leadership

Supervision

Communication

Collaboration

Advising

Education

Bachelor's degree + 8 years experience

Master's degree + 6 years experience

Doctoral degree + 4 years experience

Job description

Job Posting Title: Academic Advising Coordinator

Hiring Department: College of Liberal Arts

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Purpose

Lead and coordinate all activities for Academic Advising Team 3. Supervise advisors, advise undergraduate students, and act as a liaison to facilitate collaboration between Student Affairs and the academic departments the Team works with; the Academic Advising Coordinator serves as the primary liaison to the Department of Government.

Responsibilities

• ADVISING TEAM COORDINATION: Provide comprehensive leadership to and supervision of an academic advising team. Hire, evaluate, and foster development of staff. Monitor and assist in new advisor training and continuing education of staff. Take ownership for team efficacy and efficiency. Coordinate academic advising services for undergraduates among advisors on the team and with academic department/s the team is embedded with. Serve as a lead advisor for academic department/s the team is embedded with. Liaise with Liberal Arts Student Affairs administration on human resources, budgetary, and other matters. In collaboration with COLA advising leadership, create, develop, and implement college-wide advising policies and procedures that contribute to the quality of advising in the college and success of the students we serve. Complete special projects as assigned by the Director of Advising and the Associate Dean for Student Affairs.
• DEPARTMENT COLLABORATION: Provide essential input on curriculum matters and communicate with faculty leadership, course scheduling staff, and degree audit staff. Liaise with appropriate unit administrators to ensure course access and availability for undergraduate students for all academic credentials offered. Act as a liaison between students and department faculty, advise department faculty of policies and resources related to student support and academic concerns. In collaboration with unit staff and faculty, initiate and/or enhance unit-specific or joint programs, projects, organizations, or other co-curricular opportunities.
• DEVELOPMENTAL ADVISING: Help students identify and pursue educational, life, and career goals. Work with students to develop a plan to timely graduation incorporating course selection, co-curricular and extracurricular opportunities, and university programs and services tailored to meet their academic/career interests. Work with students experiencing academic difficulty to identify barriers to academic success and strategize action steps, tools, and resources to address. Create SUCCESS Agreements with students. Encourage student behaviors that develop independence, problem-solving skills, personal well-being, and growth. Make appropriate referrals to department, College, University offices and resources.
• NEW STUDENT ORIENTATION: Participate in the College of Liberal Arts New Student Orientation activities as assigned. Develop educational materials/advising aids for the department. Advise incoming first year and transfer students at spring, summer, fall, and August orientation. Review student records, educate on resources, tools, course selections, and academic options. Provide registration support to students as they enroll in classes for their first semester at UT Austin. Serve as point of contact for prospective students via Admissions and the President's Office for student issues/concerns.
• PROFESSIONAL DEVELOPMENT: Increase knowledge, skills, and abilities through continuing education and professional development. Attend meetings/training sessions related to UT, higher education, academic advising, and departments/credentials supported. Attend monthly College Advisors Meetings (CAM's), monthly Academic Counselors Association (ACA) meetings, and college professional development activities.
• REGISTRATION ADVISING/ENROLLMENT MANAGEMENT: Advise students during registration and add/drop periods at the start of each semester. Assist students with semester course selection, verify course applicability and progress to degree. Support all UT students who need assistance to enroll in department courses, respond to registration inquiries, and work to resolve class availability and time conflict issues. Clear advising holds, assist students with restricted/individual instruction courses. Manage course closing limits, reservations, priorities, waitlists, and prerequisite checks. Collaborate with department staff and faculty leadership regarding all registration and class matters. Uphold department registration policies including waitlists and prerequisite system.
• ROUTINE ACADEMIC ADVISING: Responsible for understanding and communicating requirements and academic options to facilitate student progress to degree and pursuit of academic goals. Establish rapport and counsel students on educational opportunities and initiatives. Provide information about degree requirements, academic policies, and institutional rules/regulations; answer students' questions, give them support, and empower them to make informed academic decisions and navigate the University. Assist students with petitions and overrides; create and update degree profiles; keep clear, accurate notes on student interactions; and track student contacts.
• TEAM SUPPORT/COMMUNICATION: Maintain and strengthen the undergraduate academic programs the team supports by participating in meetings and decision-making, providing performance metrics and input, and assisting with administrative tasks as needed. Act in a leadership or support role to carry out projects, programs, activities, and events. Assist in responding to inquiries by email and other means from students and other constituents (faculty/staff, families, the general public). Contribute to advising team and department informational and promotional materials distributed via email or other means. Act as a liaison for Student Affairs and the department/s on and off campus.
• UNIVERSITY SERVICE: Serve on committees, working groups, or advisory boards as needed. Serve as a staff facilitator or mentor (to a First-Year Interest Group, Transfer Interest Group, etc.) as needed. Assist with departmental programming focused on undergraduate students. Volunteer for department/college/university events and programs (Gone to Texas, Explore UT, etc.) and ensure adequate team representation at student focused departmental and Student Affairs events. Represent department and team at VIP and other outreach events as requested. Support other UT, Liberal Arts, and Student Affairs objectives. Student Affairs is a large unit with many teams serving different segments of the Liberal Arts undergraduate student population. All Student Affairs employees are expected to cross train and support each other to maximize resources across the unit and ensure students are served. Other related functions as assigned.

Required Qualifications

• Bachelor's degree and eight years of experience working with college students or in an academic advising capacity or Master's degree and six years of experience or Doctoral degree and four years of experience.
• Required Competencies: Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Initiative, Interpersonal Relationships, Problem Solving, Service Excellence, Teamwork
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

More than the required experience/qualifications. Experience advising in a UT Austin Liberal Arts unit and strong working knowledge of Liberal Arts advising practices and policies. Experience supervising professional or student staff and/or volunteers. Demonstrated leadership at the College and/or University level.

Salary Range

$70,000

Working Conditions

• Standard Office Environment
• In-Person
• Repetitive use of keyboard at a workstation

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.