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Parkland Health is seeking an experienced Health Plan Compliance Manager to oversee compliance policies and guidance for ACA/Marketplace requirements. This role focuses on regulatory filings, monitoring, and education across departments, with a hybrid work arrangement and standard daytime schedule.
Ideal candidates will have 5+ years in healthcare compliance, a CHC certification within two years, and strong communication and analytical skills to promote a robust compliance program across
Special Note: Strong candidates will have experience with Affordable Care Act ACA-related regulations, compliance requirements, reporting, or administration rather than simply having general healthcare experience. Work schedule: Hybrid / Full-time Days; 8 a.m. until 4 p.m., Monday through Friday
Responsible for the ongoing management of the Health Plan compliance policies, procedures and guidelines. This position supports the ongoing development, maintenance, review and assessment of PCHP’s compliance, evaluates changes in regulatory requirements and coordinates efforts to operationalize them across the Health Plan.
Ensures work is carried out in compliance with regulatory and/or accreditation standards as well as contractual requirements. Responsible for understanding and applying ACA/Marketplace regulations and requirements including 45 CFR Parts 153, 155, and 156, the Texas Insurance Code, TAC, and applicable CMS and Texas Department of Insurance (TDI) guidance. Prepares, coordinates, and tracks regulatory filings and submissions, including TDI form and rate filings (SERFF), QHP certification and recertification materials, and required CMS/Marketplace data submissions. Attends meetings hosted by regulatory agencies and tracks completion of compliance-related action items. Develop compliance committee agendas, presentations, and minutes.
Maintains log and reporting of internal monitoring and compliance risks. Assists with the creation and implementation of the compliance risk assessment, and compliance monitoring and auditing work plan. Responsible for the ongoing tracking and monitoring of Health Plan compliance using data analytics. Assists with regulatory reporting related to fraud, waste, and abuse activities. Develops appropriate compliance reports, including dashboards, tracking logs and summary reports that communicate the status of the compliance program to leadership. Assigns and tracks completion of regulatory notices, rule changes, and guidance issued by the Centers for Medicare & Medicaid Services (CMS) and the Texas Department of Insurance (TDI).
Assists in developing and disseminating topic-specific education to Health Plan personnel based on identified risks or changes in law or regulation. Manages compliance training program including identifying gaps in training curriculum and reporting. Assists in the development and creation of internal Compliance related communications/newsletter.
Builds and maintains strong collaborative working relationships across PCHP’s functional areas including legal, contracting, provider relations, member relations, utilization management, quality monitoring and information systems. Promotes and supports a culturally welcoming and inclusive work environment. Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values. Adheres to organizational policies, procedures, and guidelines. Completes assigned training, self-appraisal, and annual health requirements timely. Adheres to hybrid work schedule requirements. Attends required meetings and town halls. Recognizes and communicates ethical and legal concerns through the established channels of communication. Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information. Maintains confidentiality at all times.
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of PCHP. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining c