Description
Join Strada Services – A Leading Home Service Company in the Southeast!
Looking to be part of a dynamic and rapidly growing home service company in the Southeast? Join Strada Services! Since our establishment in 2003, we’ve built a strong reputation and a workforce of over 2000 dedicated employees spread across FL, GA, SC, TN, AL, and beyond. As we continue to expand our footprint across the USA, we prioritize maintaining a healthy work‑life balance and fostering opportunities for career growth. Join us at Strada Services and be a part of our exciting journey!
Job Summary
The AC Maintenance Technician is responsible for the maintenance of heating, ventilation, and air conditioning (HVAC) systems.
Supervisory Responsibilities
Duties/Responsibilities
- Repair and maintain heating, ventilation, and cooling units for residential customers.
- Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools to locate the cause of a breakdown.
- Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to customers.
- Be available to work nights or weekends on a rotating basis to service emergency needs of our customers.
- Maintain the company vehicle in good working order, including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection forms. Vehicles should be washed on a regular basis.
- Maintain proper stock of parts, tools, and safety equipment in the vehicle.
- Maintain and submit monthly mileage log forms.
- Understand company pricing and generate appropriate customer invoices at the job site.
- Obtain customer signatures upon completion of the job and gather correct customer information, including email address.
- Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as needed.
- Diagnose diverse service issues, obtain any replacement parts, calibrate systems to manufacturer’s recommendations, and explain fully to the customer what the issue is and what is needed to resolve it.
- Participate in company‑provided training opportunities on the latest industry technologies.
- Identify and report to the Service Manager potential opportunities for business.
- All other duties as assigned by the supervisor.
Required Skills/Abilities
- Ability to work with tablet, laptop, or desktop devices.
- Knowledge and observance of all company policies, procedures, and safety rules.
- Must have a clean driving record.
- Ability to pass a pre‑employment drug test.
- Able to work a flexible schedule, which may include weekends.
- Excellent communication, customer service, and interpersonal skills.
- Ability to solve basic math problems.
Education and Experience
- Degree or trades school certification in a related field preferred.
- 3+ years of related experience as an AC Maintenance Technician required in repair, maintenance, troubleshooting, and correcting diverse HVAC service issues.
Physical Requirements
- Prolonged periods of standing, crawling, and climbing.
- Must be able to lift up to 80 pounds at times.
- Carry ladders, work from heights, and work in crawl spaces.
Benefits
- Competitive pay rates, paid every Friday.
- Opportunities for advancement.
- Paid time off (PTO) – start accruing on Day 1.
- Comprehensive benefits package available on the 1st of the month after 30 days, including health, dental, and vision insurance.
- Employee Assistance Program (EAP).
- Life insurance and AD&D.
- Company‑paid basic life insurance for all employees.
- Educational assistance.
- 401(k) program.
Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by state or federal law.